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Find a Location

Indiana Alarm, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Indiana Alarm, LLC

      8727 Commerce Park Pl Ste I Indianapolis, IN 46268-3132

      BBB Accredited Business
    • Indiana Alarm, LLC

      1801 S Bobby Helm Blvd Martinsville, IN 46151-2870

      BBB Accredited Business

    Business ProfileforIndiana Alarm, LLC

    Security System Monitors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 2/28/2014

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Indiana Alarm has been locally owned and operated business for over a decade
    Our customers are our family and we strive to provide every single one of them with the highest quality of service and equipment available. Although we are locally owned and operated, we are able to provide the most current information and new cutting edge technology in the industry. Our prices and customer service rivals that of any of the "big named" security companies in the market today. Our security and automation equipment are manufactured by the top names in the industry and our nationally rated UL listed monitoring station is based and operated within the United States. We offer FREE, no obligation consultations that leaves you the customer to evaluate your options on your own time.

    Products & Services

    Burglar Alarms, Fire Alarms, Access Control, Video Surveillance

    Business Details

    This is a multi-location business.

    Find a Location

    Indiana Alarm, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Indiana Alarm, LLC

        8727 Commerce Park Pl Ste I Indianapolis, IN 46268-3132

        BBB Accredited Business
      • Indiana Alarm, LLC

        1801 S Bobby Helm Blvd Martinsville, IN 46151-2870

        BBB Accredited Business
      Location of This Business
      8727 Commerce Park Pl Ste I, Indianapolis, IN 46268-3132
      BBB File Opened:
      10/28/2008
      Years in Business:
      21
      Business Started:
      8/13/2003
      Business Incorporated:
      8/13/2003
      Accredited Since:
      2/28/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Joshua Bell, President
      Contact Information

      Principal

      • Mr. Joshua Bell, President

      Customer Contact

      • Mr. Joshua Bell, President
      Additional Contact Information

      Website Addresses

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Geoffrey L

      1 star

      06/30/2023

      Incredibly frustrating because of lack of communication. I had two issues: my doorbell camera was not picking up activity on my porch where the camera is located. And, I have now gone a month without being to see any video recordings from my doorbell camera. I have emailed and called them NUMEROUS times. Their same response for the second issue was that I needed to "reset" options for my recordings. I followed the steps they gave me, and it did not work. I again emailed and called numerous times, with no satisfactory response, or with the same "instructions" which did not work. They either do not read what information is sent to them, or they just do not seem to care. When I called last week, I was told by ***********************, Administrative Assistant, that they were "very busy" and that was why they had not gotten back to me. At one point I even told them the the first concern was not as important as the 2nd. Made no difference to them. They essentially send me the exact same message repeatedly. Also, They told me that I needed to buy more and more devices, even though the camera was installed by THEM only several years ago.

      Indiana Alarm, LLC Response

      07/13/2023

      **************, Thank you for reaching out and for being a long-term customer. As you mentioned you had issues with your doorbell camera that we installed around 5 years ago. Over the last 6 months we have troubleshot in excess of 8 times and several times on site with no charge. The last 3 times we spoke we informed you that a new doorbell camera needed to be installed, as it seems to not be operating as you expected. Thus you refused since you didn't want to invest any additional money into the system. Unfortunately, we were unable to troubleshoot any further as you expected and we had already informed you that it needed to be replaced. I wish you the best moving forward and thank you for your business over the years.

      Local BBB

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