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Find a Location

Bill Gaddis Chrysler Dodge Jeep Ram has 1 locations, listed below.

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    Business ProfileforBill Gaddis Chrysler Dodge Jeep Ram

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/3/2017

    Years in Business: 46

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1717 N Wheeling Ave, Muncie, IN 47303-1667
    BBB File Opened:
    6/15/2007
    Years in Business:
    46
    Business Started:
    8/31/1977
    Business Incorporated:
    8/31/1977
    Accredited Since:
    3/3/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Gaddis Automotive, Inc.
    Business Management
    • Mr. Steve Gaddis, President/Co-Owner
    • Ms. Cathy Gaddis, Office Manager
    • Mr. Matt Gaddis, Service Manager
    Contact Information

    Principal

    • Mr. Steve Gaddis, President/Co-Owner

    Customer Contact

    • Mr. Steve Gaddis, President/Co-Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/01/2023

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    The date of the transaction was 8/31/23. I agreed over the phone to purchase an extwnded car warranty from ***********************, their employee. I agreed to a one time $200.00 charge on my credit card as a downpayment. Instead, I was charged that amount TWICE. The first time at 3:53 PM pacific time. The second at 9:36PM pacific time. I did not authorize that second charge. I want a refund of that 2nd charge of $200.00 back on my credit card because the 2nd charge was unauthorized. I only authorized a one time charge on $200.00.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Elizabeth G

    1 star

    02/11/2023

    If I could give 0 stars, I 100% would. Me and my fianc went in to look at a truck that used to be my father's that he traded in, and started making a deal. The guy told us to go get the 2 vehicles we were going to use as trade-ins, so we did because we only lived minutes away. We were gone for a total of 10 minutes and in those 10 minutes, a different salesman let someone else test drive it. They came in to make a deal while we were waiting for the salesman we were talking to, to look at our vehicles. My fiance let the other salesman know that we were in the middle of a deal for the truck. He proceeded to go back, get the keys, come back out and say, in a very rude and unprofessional tone, that "he already put a deposit down on it, so it's his". We let him know that we were also putting a deposit down and he said that it didn't matter because the other guy already did. We went to find our keys to leave and my fianc went to talk to the manager. The manager(***) got mad because my fiance said he was going to tell the guy buying the truck, everything that was wrong with it. The manager followed him out and continued arguing with him instead of just letting him leave. He then continued to knock on my fiancs window, telling him to get out of the car and then balled his fist up at him when he did. My fianc got back in the car and the manager walked away while yelling "you're a piece of sh*t anyway and wouldn't even be able to get financed."

    Local BBB

    BBB Serving Central Indiana

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