Customer ReviewsforIndy Wholesale Direct

I had an horrible experience with this company.They gave me a bootleg key, every time I opened the door the alarm would go off and if I didnt hold the key right the car wouldnt start.I have messages from the manager ** saying he was going to take care of it Monday, and as you see, today is Wednesday and Im still waiting.

This place is all about making a sell and that is. I highly recommend you don't buy from them. Took one car on test drive and shifted hard. Was told the warranty would cover it. Then test drove another car. Keep in mind they keep in the city so really can't test drive it good. So I purchased the second car I test drove. Drove it home on the interstate and rode like a log wagon. Took it to my mechanic he found it had a small oil leak from a gasket. Three bent rims and two bad tires. I called and talked to ** the manager and was willing to look into for me. Since that phone call we have not spoken on the phone just through text. I call I get voicemail. He said since we bought it as is nothing he could do but is willing to talk about options, through text keep in mind. He also stated we had an option to get a third party inspection done on it but that was not told to us through the whole day we spent there. Words from his mouth during a phone was they only do a safety inspection and look for lights on that are on the dash. There was also some cosmic damage that I wanted fixed before purchasing but there answer to that was giving an $1,000 more on trade bc they didn't want to deal with it. Also while in the dealership two customers brought there cars in for warranty repairs both looked unsatisfied about the outcome of it. One of them said they want to cancel the warranty because all the work that needs to be done is not covered.I will not be buying from them again ever! Watch out if you go And **** my words they will comment on this post and tell me to call them so they can help. How can I call and talk when I get voicemail.

If I could give no stars I would. If I had money to legally go after them I would. Purchased a 2019 with 52k miles on 12/13 car has had issues starting since purchasing has already been in the shop once and headed back again tomorrow. Their service **** did the first warranty claim yet the issues still persist ****** hard start with gas smell and leak everytime after sitting overnight. Auto start doesn't work. They claimed it was a fuel pump. Since they replaced said fuel pump car now has a plastic clicking noise and you can't be in the vehicle longer than 20 minutes without getting lightheaded. Crusie control doesn't work, EPC light has been on every single time you start the car after sitting overnight in a closed garage. Check engine light is now on too and an awful smell inside the vehicle. It's a shame there is no lemon law on used vehicles in ******* or they would surely be shut down.

They sold me two vehicles both bad and already knew they were bad and lied and told me the 2nd one had a bad transmission and they rebuilt it before I purchased it and the service *************** told me it had a bad transmission before I purchased it and said another dealership told IWD it needed a transmission and rear upper control arms and they did not want to pay to get it fixed and to turned back the codes on the transmission so it wouldnt show up on the dash board on the infinit QX80 .

THEY SOLD ME A *** THAT I HAD TROUBLE WITH ON THE *** I BOUGHT 10/16/2023 AND HAVE SINCE HAD THE *** CHECKED OVER BY TWO DIFFERENT SERVICE PLACES AND THEY BOTH FOUND MANY THINGS WRONG WITH THE *** AND SAID IT IS UNSAFE TO DRIVE. THE TRANSMISSION IS GOING OUT AND ITS LEAKING ANTI-FREEZE AND THERE IS PARTS THAT IF THEY GO OUT THE REST OF THE WAY THE ***** CAN LOCK UP. I TRIED TO REACH THEM BY PHONE AND EMAIL AND NO ONE IS RESPONDING. I HAVE CALLED THE SERVICE DEPARTMENT THERE AND THEY TOLD ME THERE IS NOT REPORT ON THAT ***, WHEN I ASKED FOR THE INSPECTION REPORT THAT THE SALESMEN TOLD ME THEY DID ONE. I WAS TOLD BY THE SERVICE MAN THAT CHECKED IT THE TRANSMISSION FLUID IS A LITTLE BURNT, OTHER PLACE SAID COOLANT ELBOWS LEAKING, UPPER RT ENGINE MOUNT BAD, AND WHEN I TOLD A PERSON WHO SAID SHE IS A MANAGEMENT PERSON THERE THAT I WAS TOLD IS NOT SAFE TO DRIVE IT, SHE MADE A COMMENT THAT IT CAN'T NOT NOT BE SAFE TO DRIVE. I HAVE LEFT MESSAGES AND SENT EMAILS TO THE ** AND NOT RETURN CALLS OR EMAILS. I'M VERY FRUSTRATED THIS HAPPENED THEY WERE NOT HONEST AND VERY UNPROFESSIONAL SINCE THEY CAN'T RETURN A CALL OR CONTACT ME BY EMAIL. I HAD TO RENT A *** TO GET TO WORK. AND THE *** I BOUGHT FROM THEM IS JUST SITTING NOW IN MY DRIVEWAY. WHEN A SERVICE MAN TELLS ME IT IS NOT SAFE TO DRIVE, I AM NOT GOING TO DRIVE IT. I HAVE ASKED THEM TO DO THE RIGHT THING IN MY MSG AND EMAIL AND AGAIN NO RESPONSE. I JUST FEEL I WAS TAKEN ADVANTAGE OF BECAUSE I'M A WOMAN AND NEEDED A *** TO GET TO WORK. I DID NOT WANT TO PUT A STAR RATING BUT IT WOULD NOT LET ME GO ANY FURTHER UNTIL I DID.

This dealership lied straight to my face and said the transmission cooler had been fixed. They only care about putting money in their pocket, and they are a sorry excuse for a *************** your money

Super cool place ! It does not look like a dealership but once you go inside WOW !!!!

What a nice place to buy a car. ****** free best price upfront! I will definately be back for a second vehicle.