Business ProfileforAndy Mohr Chrysler Dodge Jeep Ram

I started out at noon by calling ***************** Ram sales department to buy a $70000 truck. We requested multiple times through the person in sales that I was sent to when I asked for sales to have a salesperson call us and that I had my own financing already set up it was going to be an easy sale for someone and I would take the truck sight unseen. That is also the point at which she told me that truck had an additional $2000 incentive cash on it. I told her great I would take it I just needed someone to write it up and send me a purchase agreement for my bank and we would get it knocked out. This all took place at noon. I called multiple times throughout the day because we still hadnt heard from anyone. My first call back from anyone at your dealership came at 5:51 that evening. At this point I missed the call because I was on the phone with the receptionist again still trying to get someone to call me. When I got off the phone with her I called the missed call back and it took me to sales manager ****. I had my phone on speaker so my wife could hear and I had a friend with us as well. The sales manager had an attitude and was argumentative with me from the get go. He wrote it up and added the extras in that I did not want because he said if I wanted that truck I would have to take them he also said that that truck did not have any incentive cash available for it and that it did have a $2500 dollar guaranteed trade in allowance and if I wanted anything off this truck I would have to trade something in. I agreed to trade something in and agreed to all his add ons the he said he would not sell me anything because he was afraid that I would leave a bad review with the Ram survey and he wasnt going to let do that. My friend that was present when sales manager **** called said I would not buy from them because of his attitude and argumentative way when he finally called us. I have never had a worse experience trying to buy a vehicle.