Customer ReviewsforFredy Kia

I am profoundly disappointed with my experience at Fredy Kia. This dealership not only engages in dubious practices with their customers but also fails to compensate their employees fairly. Reports indicate that they misrepresent employee earnings on check stubs and deceive the IRS about the actual wages paid. Such unethical behavior is not limited to the sales floor; it permeates the entire organization, affecting both customers and staff. It is truly disheartening to see a company operating in such an unscrupulous manner. Their lack of integrity and fairness is apparent in every facet of their business operations. I strongly advise against doing business with Fredy Kia. If you value honesty, professionalism, and fair treatment, this dealership is not the place for you. Their unethical practices and blatant disregard for both customer and employee well-being make them an organization to avoid. I hope this review helps others make informed decisions and encourages Fredy Kia to reevaluate their business practices.

Horrible. Told us certain vehicles were for sale and available. Drove 2 hours. When we went in, they were not handicapped friendly and sent us to a different location. When we got to The second location, they sent us back to the first location. when we went back to the first location, ithey sent us back again to the second location. We went back and forth 4 times, only to be told the vehicles were not available. After we walked out, the said vehicles were in their lot at the back not ready to be sold. A lot of wasted energy for a handicapped person. Lots of wasted frustration, gas, and disappointment. Do NOT use this business. Horrible experience!!!!!

I had the absolute worst time at this dealership. They promised and swore to me that if I came in, they could get me into a car. They claimed that if traditional lenders didn’t work, that they had in house financing. I told them specifically that I couldn’t afford a new car and wanted a used car. When I got there, they seemed irritated that I was there and stuck me with a new salesman. The salesman proceeded to tell me that they didn’t have any used cars (lie) then he swore that he could get me into a new Soul or Forte. They ran my credit like 50 times, then told me there wasn’t anything they could do for me. I left a bad review on Yelp, then two years later a manager named Rafael messaged me out of the blue offering me a $50 gift card bribe to change my review from a one star to a five star. These people are ridiculous and it’s not surprising to see that the BBB revoked their accreditation. It’s funny, if you notice the positive reviews on ALL review sites and apps, they’re always in clusters. Like you’ll see fifty 5 star reviews all on the same day. Avoid this dealership like the plague! If you’re dead set on buying a Kia, go to Joe Myers or ******, they have legit good reviews!

This is the worst place ever do not waste your money on them! All the people do is go to the auction and buy their cars without properly servicing them and they have a trick where they clear the service lights off. How do you sell someone a car and when they tell you they get paid a certain time you ignore that and make their payments due whenever you want it to be? These people will sell you a lemon “As is” and they don’t give you a vehicle history report so you don’t know if it has been in any accidents or even a flood. Beware because they will take advantage of your struggle then take your money and have some random man pop up on you and not show any paperwork but say he’s taking the car. All of their cars have problems, *** *********** *** ******* ***** ******* *** ***** **** **** and they will lie and make up something to say that you owe them way more than what you were quoted. GET A LAWYER if you buy a car from them!

I purchased my car 60 days ago and I have been having issues with my car continuously cutting off on me! I went to the dealership several times and even they had a mechanic named Michael lie and told me the issue was resolved. Drove away my car cut off me this time while at the ramp getting off the highway. Took there again and they lied again saying that they don’t have any answers as to why it’s cutting off again!!! This is dangerous driving a car like this

i brought my car for an oil change around 2 pm they say they were going to call me when is ready and they never did, finally i call at 6 and they say it is ready so I went to pick it up, everybody was gone a man look for my paper work and they write down they call me and i didn't answer wich was not true they say they leave me a message which i never receive i don't have a miss call o anything i don't know why they didn't try again if they say i didn't answer I was sooo mad i got my car finally but I NEVER GO BACK THERE anymore beside when i bought my car they only give me one key they say they were going to order the other key well is been 3 years and nothing is still in back order that's what they say **** **** .

Hello, I recently tried to purchase a vehicle with Fredy. I was approved for the vehicle and payed a $500 down payment and was asked to come back with another $250 to make the down payment $750. Before signing paperwork for the car and paying the initial down payment, I was told that I was eligible to get a Texas driver’s license and was scheduled an appointment. I had no issue with paying the down payment so that the vehicle would be mine. However, when I went to get a Texas license I was told that I was not able to get a license due to my Louisiana license having a flag on it. I was asked by Mr. ****** and Mr. *******, who were both great and went above and beyond to get me in the vehicle, to find a co-signer with a license. I was told that they were co-signing for the sole purpose of me not having a license. Today, after two weeks, I was told that the bank won’t approve with my co-signer because they needed the both of us to have a license. I am writing because I put out $500 for a vehicle that I won’t ever see again. Had I had $500 to just waste, I’d be ok but unfortunately I don’t think anyone has $500 to waste these days especially due to the fact that my grandmother passed away this past weekend. If I backed out of buying the vehicle then I’d understand not getting the $500 back. However, this is not the issue. I did everything I was asked of to get this vehicle but it wasn’t enough. This should be an exception to the non refundable deposit. I really appreciate everything Mr. ****** and Mr. ******* did to help me.

Horrible ! If I could give -5 I would. From the moment I got the car in 2020 it has been a constant battle. This time I called to have my speakers looked at because all but one were staticky. FYI I am 0 so not blasting music , I am thinking wiring. It took 2 months for an appointment. Take it to an 8:30A appt and sit there until 11a for them to say "It's one speaker", when you can clearly hear it in all but one speaker when you single each speaker out. I don't know if this is because it is under warranty but I am sure if I was paying they would definitely say all 3. She then says "We have to order the speaker so we will call you to come in when we have it" She says " If you hear the sound still then bring back and we will look again". So that's alot more 4hr episodes I have to go thru. This was July 20th. I call Sept 3rd. After 15 min on hold a man tells me " We see the speaker is here but no one can find it" WHAT ?! He says my service tech will call me on Tuesday due to holiday. Fine. Here it is Thursday and not one word. SMH Ridiculous. I will never recommend this place to anyone.

The worse place to ever get a car they gave me a lemon and now they taken forever to fix it! Mind you I only had it a few hours before all hell broke loose already bad enough I pay 515$ a month they know how to spike the price .. 

Advertised price is not the actual vehicle price. They charge $3775 for “Fredy Kia Premium Package” I was told that this charge is included on every car sold and is not optional. Salesman didn’t care that this is false advertising and I wasted my time driving to see this vehicle. Do not buy from this dealer.