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Find a Location

Pella Windows & Doors of Houston has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPella Windows & Doors of Houston

    Windows
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/13/2013

    Years in Business: 42

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company specializes in windows and doors.

    Products & Services

    Brands: Pella

    Business Details

    Location of This Business
    8700 Fallbrook Dr, Houston, TX 77064-3317
    BBB File Opened:
    10/20/1997
    Years in Business:
    42
    Business Started:
    5/15/1982
    Business Started Locally:
    5/15/1982
    Accredited Since:
    6/13/2013
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Pella Products of Houston
    • MREE Enterprises, LLC
    • Pella Windows & Doors, Inc.
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Business Management
    • Mr. Michael Reed, President
    • Mr. Edward Engelbecht, Secretary
    Contact Information

    Principal

    • Mr. Michael Reed, President
    • Mr. Edward Engelbecht, Secretary

    Customer Contact

    • Mr. Michael Reed, President
    Additional Contact Information

    Fax Numbers

    • (281) 807-4239
      Primary Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mitchell B

    3 stars

    08/27/2024

    Incomplete install and repair of parts that found broken upon installation. About 8 weeks ago I agreed to have Pella install 3 windows in my home. The installers were great, their manager came to the house during the install- he was great. Problem is one window had broken balancers which had to be ordered to replace. Schedule was to have the balancers installed once they arrived from factory- in 6 weeks They arrived but Pella backed off the schedule for two more weeks- now 8 weeks from install. The service tech arrived early last week -great guy- but the new balancers broke during replacement. They had to be reordered- but luckily Pella had a spare set available. Now and after many many phone calls Pella cant seem to get the tech back here to complete the service How many more weeks to repair what they say is the best windows available? Haven't filed a complaint, yet I do see a complaint already on file is essentially the same/ similar issue

    Local BBB

    BBB of Greater Houston and South Texas

    BBB Reports On

    BBB reports on known marketplace practices.

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