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Find a Location

Gulf Coast Veterinary Specialists, PLLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
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    Business ProfileforGulf Coast Veterinary Specialists, PLLC

    Veterinarian
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/29/2012

    Years in Business: 36

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business is a veterinary specialist.

    Business Details

    This is a multi-location business.

    Find a Location

    Gulf Coast Veterinary Specialists, PLLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      8042 Katy Fwy, Houston, TX 77024-1908
      BBB File Opened:
      1/30/2009
      Years in Business:
      36
      Business Started:
      11/6/1987
      Accredited Since:
      2/29/2012
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Texas Gulf Coast Veterinary Specialists, PLLC
      Additional Contact Information

      Fax Numbers

      • (713) 693-1145
        Primary Fax

      Email Addresses

      Industry Tip

      BBB Tip: Choosing a veterinarian for your pet

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/19/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      On 6/4 I was referred to GCVS by VEG, and was told my dog needed emergency surgery and that was scheduled for 6/5. When I arrived at GCVS, I was told that the surgery would cost $13,695.45 (minus a CT SCAN if needed). I paid this balance in full. I was told that this was a high end estimate, since it accounted for potential multiple blood transfusions, blood, etc. On 6/5, I was told no transfusions or blood was needed overnight, GCVS held off on the emergency surgery until 6/6. on 6/6, after surgery, I told a nurse that I needed to speak to the doctor about the cost of the surgery. she said she would relay the message and have someone contact me. No one did. On 6/7 I called and emailed 2x asking for a balance update, my request was never answered. On 6/8, I received a discharge phone call. I again asked for a pricing update, the doctor said someone would call me, they never did. Upon arrival to pick up my dog, I was given a balance sheet saying I owed $2300. I asked for an itemized list of charges. Upon reviewing the charges, I noticed that there were incorrect charges. I notified GCVS, and it took 2 days for them to review. They incorrectly charged me for over 30 separate charges. When I questioned the charges, I was lied to multiple times. I have all of these emails. When I sent a detailed spreadsheet showing the price differences on the same dosages of the same medications administered, my emails were then unanswered.
      Read More

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Karry J

      1 star

      01/11/2024

      *** ****** **** *** ****** and are more interested in profit than your pet. They will try and use emotional blackmail to get an exorbitant amount from you for a guess at a diagnosis or treatment, that may not work. When you have no more money, they will throw your pet out of the door with no continuity of care. An exceptionally rude supposed veterinarian called me while I was at work. I believe she said her name was ********* Anyway, she said that an MRI they supposedly did revealed a herniated diaphragm. That my pet needed surgery and that they would like to do a neurological work up on my pet also. She stated that the procedures would be $7500 and $3500. I had just spent $5000 on everything else up to this point on a $6000 limit credit card. As soon as I told the lady that I couldn't get that much right away, she turned into a vile rude snake. So I was trying to reason with her about how I could get that amount in two months or so. *** **** **** ***** **** ********** "I guess you’re coming to pick her up then?" Anyways, when we came to pick her up, the staff basically handed me her crate and just stood there. I was like, "are there any discharge instructions??" There was no medication, no prescription, no instructions on a receipt, only a sentence where they complained that I didn't have any more money to do a surgery that the pet allegedly needed. Well, a week goes by, I was to see my regular vet the next day, but during the night my pet has another episode, worse than the last. She died. When my vet (she was on vacation, other wise I would not have went to Gulf Coast Vets of Hell) read through my pets case from this horrendous facility, she was appalled at the "do nothing" care she received. She said that $7500 for a diaphragmatic hernia surgery and the $3500 for a neurological exam was both extremely over the top and that the pet needed clot busting medication as a minimum treatment until the surgery could take place, if she even needed surgery.

      Local BBB

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