Business ProfileforACCC Claims Service, Inc.
Current Alerts For This Business
Since September of 2016, the BBB Houston began receiving several complaints that are exhibiting the following pattern.
According to consumer’s disputes, it has been alleged that ACCC Claims Service, Inc. is denying claims due to lack of contact with their insured. Consumers have also mentioned when ACCC Claims Service, Inc. sets an adjuster, if issues arise in which the repair shop is required to contact them, they cannot get a hold of them for days or weeks. Resulting in overages for rental car and other supplemental claims not being approved.
At-a-glance
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Business Details
This is a multi-location business.
- Headquarters
- PO Box 680247, Houston, TX 77268-0247
- BBB File Opened:
- 9/2/1998
- Years in Business:
- 22
- Business Started:
- 7/2/2001
- Business Started Locally:
- 7/2/2001
- Business Incorporated:
- 7/2/2001
- Type of Entity:
- Corporation
- Alternate Business Name
- American Century Claims Service
- ACCC Insurance Company
- ACCC General Agency, Inc
- Business Management
- Mr. Jack Ikenaga, President
- Contact Information
Customer Contact
- Mr. Jack Ikenaga, President
- Additional Contact Information
Fax Numbers
- (281) 919-0201Primary Fax
Phone Numbers
- (281) 919-0150Other Phone
- (281) 919-0201
Customer Complaints
8 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
11/14/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Shamesha M
10/22/2022
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