This Business Is Not BBB Accredited

ACCC Claims Service, Inc.

ACCC Claims Service, Inc.

(281) 875-8363

ACCC Claims Service, Inc.

15 years in business
PO Box 680247
Houston, TX 77268-0247
Fax Numbers
  • (281) 919-0201
Additional Phone Numbers
  • (281) 919-0150
BBB File Opened: 09/02/1998
Business Started: 07/02/2001
Business Started Locally: 07/02/2001
Business Incorporated: 07/02/2001 in TX
Type of Entity
Business Management
  • Mr. Jack Ikenaga, President
Business Category
  • Insurance Companies
  • Hospitalization, Medical & Surgical Plans

Alternate Business Names
  • ACCC General Agency, Inc.
  • American Century Casualty Company
  • American Century Claims Service
  • Best Texas General Agency, Inc.
  • Old American County Mutual Fire Insurance Co
  • ACCC Insurance Company
  • ACCC General Agency, Inc


Pattern of Complaint

Since September of 2016, the BBB Houston began receiving several complaints that are exhibiting the following pattern.  


According to consumer’s disputes, it has been alleged that ACCC Claims Service, Inc. is denying claims due to lack of contact with their insured.  Consumers have also mentioned when ACCC Claims Service, Inc. sets an adjuster, if issues arise in which the repair shop is required to contact them, they cannot get a hold of them ... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for ACCC Claims Service, Inc. include:

  • 53 complaint(s) filed against business
  • Failure to respond to 3 complaint(s) filed against business
  • 6 complaint(s) filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

ACCC Claims Service, Inc.


ACCC Claims Service, Inc.

Customer Review Rating:


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