This Business Is Not BBB Accredited

Think Energy

Think Energy

(888) 923-3633

Think Energy

17 years in business
1990 Post Oak Blvd Ste 1900
Houston, TX 77056-3831
Additional Phone Numbers
  • (713) 636-1146
Additional Email Addresses
  • john.henderson@gdfsuezna.com
Additional Website Addresses
BBB File Opened: 02/15/2002
Business Started: 12/01/2000
Business Management
  • Mr. John Henderson, SVP Retail
  • Mr. Robert DeShazo
Business Category
  • Energy Management Consultant
  • Electric Companies

Service Area
We service the following area(s): Texas
Alternate Business Names
  • GDF Suez Energy North America
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Revoked BBB accredited business

B+

Pattern of Complaint

Since September of 2016, the BBB Houston began receiving several complaints that are exhibiting the following pattern.  

According to consumer’s complaints, it has been alleged that Think Energy and/or their third party representative are signing consumers up for services under false pretenses. The complaints reviewed state the consumers have reached out to Think Energy with their concerns, only to be met with un-assisting customer service repre... Read More

Overview

This company is a retail electricity provider focusing primarily on small commercial customers. 

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Think Energy include:

  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Think Energy

This Business Is Not BBB Accredited

Think Energy

Customer Review Rating:

25%
75%

Composite Score: