Business ProfileforBeck & Masten Buick GMC South
Current Alerts For This Business
Since November of 2021, the BBB of Houston and South Texas has noticed the following pattern with complaints and customer reviews.
In regards to Beck & Masten Buick GMC South, consumer complaints alleged, a number of refund issues and deceptive sales practices. These complaints have included customers having extras added onto the back of contracts. Additionally, a number of consumers have complained of extra warranty insurance packages included without their knowledge. Currently, a majority of the complaints have been closed as answered.
At-a-glance
Related Categories
Business Details
- Location of This Business
- Houston, TX 77034-4808
- BBB File Opened:
- 4/18/2011
- Years in Business:
- 20
- Business Started:
- 1/1/2004
- Business Incorporated:
- 1/1/1982
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Beck and Masten Buick GMC South
- Group 1 Automotive
- Business Management
- Mr. Pete Trammell, General Manager
- Ms. Hannah Wilson, Service Director
- Contact Information
Principal
- Mr. Pete Trammell, General Manager
Customer Contact
- Ms. Hannah Wilson, Service Director
- Additional Contact Information
Fax Numbers
- (832) 755-1794Primary Fax
Email Addresses
- Primary
Website Addresses
- (832) 755-1794
Customer Complaints
11 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
11/07/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Ramesh R
07/24/2023
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