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          Destination Maui Realty, LLC has 1 locations, listed below.

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            Business ProfileforDestination Maui Realty, LLC

            Real Estate
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 3/7/2017

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Products & Services

            This company offers real estate sales, long-term residential rentals and commercial leasing.

            Business Details

            BBB File Opened:
            12/19/2016
            Years in Business:
            25
            Business Started:
            1/1/1999
            Business Started Locally:
            1/1/1999
            Business Incorporated:
            9/4/1998
            Accredited Since:
            3/7/2017
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Ronald A Kawahara, Managing Member
            • Ms. Angel Ulit
            Contact Information

            Principal

            • Mr. Ronald A Kawahara, Managing Member

            Customer Contact

            • Mr. Ronald A Kawahara, Managing Member
            Additional Contact Information

            Fax Numbers

            • (808) 243-9883
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: How to choose a real estate agent

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Patrick W

            02/07/2022

            I recently booked a Destination Maui property through **** for a business trip. I purchased the **** recommended travel insurance. My company cancelled the trip 38 hours prior to departure.I filed a claim with the travel insurance, of course it was denied.I communicated my issue with Destination Maui and asked for a refund, minus a reasonable cancellation fee. They refused. Their policy is your final payment is your cancellation fee. My final payment was $5,178.10. I did not travel, I did not use the property. I have made several attempts at communication with Destination Maui management, they have elected to stop responding.So, buyer beware, read all of the contract fine print before you decide to do any business with the group.

            Destination Maui Realty, LLC Response

            02/17/2022

            I was in contact with ******************************* regarding our cancellation policy and emailed him all correspondence and signed a rental agreement stating our policies. This guest booked through VRBO and is required to agree to the same terms prior to confirming his reservation. We did not receive any cancellation request through VRBO, email, or by phone from *******************************. Our policies are in place to ensure bookings made in advance by guests are paid in full prior to arrival. The guest advised us his place of work was canceled ***** hours prior to his arrival, but no communication was received from the guest until his day of arrival. What prompted his communication with us was the door code text reminder we send to all guests on the day of their arrival. I feel the guest was properly notified through our correspondences emailed to him from day 1. He also signed the rental agreement which was his acceptance of our policies. These policies were the same policies communicated to him in response to his initial request.

            Local BBB

            BBB Great West + Pacific

            BBB Reports On

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