Customer ReviewsforCambridge Management, Inc.

I've been in this apartment almost 2 years.In that time, there has been four different managers and the one we have now is a kid with no management experience! The website is misleading to make you think they are almost new when in reality, they are very old and minimally kept. Old cabinets, old light fixtures, old patched up doors and old heating units. But my main problem is with maintenence. Gutters aren't kept clean which causes water to flow over everywhere which causes flooding on the lower floors and thus molding. Some tenants cannot use their patios as the are a danger structurally. The buildings look like slum buildings. They have an emergency number but no one responds and no call backs. It's like pulling teeth to get anything done and the manager seldom returns phone calls. Cambridge NEVER does. They leave notes on your door as reminders to obey certain local laws whilst breaking them themselves. The hypocrosy...I would NOT recommend this management company.

Nov. 6,23 I gave written notice to move out of my apt at ********* Place. I am section8 so, I have to inform them also. The reason for my move was Cambridge allows the garbage room to over flow and rot. My apt was literally ajacent to that room. The smell would waft into my kitchen and living room. I chose not to live that way. I reported them to code inforcement and was assiged a case number.Now Cambridge is trying to keep my deposit and charge me for cable for Dec and who know what else? I MOVED OUT IN NOV. I have all my reciepts and correspondce with code enforcement with city of *********.I live off social security less than ******** a month. I have a much better apt now but i need my deposit returned. I took video of the condition I left the apt in.This company will scam you no doubt about it they are the worst.

Hi, To whom it may concern. I have been a resident with Cambridge for years. Over the past year or two, there has been a decline in the overall upkeep, professionalism, and transparency. We have newly renovated units and non renovated units. Last year when I renewed my lease, I received an option to select from a ceiling fan, carpet clean, etc. I also rcvd adequate notice with a reasonable increase. This year however is causing a bit of confusion. The letter was placed in my unit's door ( is that the proper communication ) Also there was no letter head, and the doc looks as if it was not legitimate. Also the notice referenced that there would be an increase of 321 monthly. I tried calling the front office to no avail, because there was a phone issue were the residents was unable to reach the front office via phone, or unable to place an emergency number. I emailed corporate about my concerns of an increase of twice as much, during an economic recession. The front office and I have been going back and forward via email, phone occasionally, and in person when I stop by the front office. I would like to know if it's legal to request an increase more than twice as much the prior years? Can the property only sent docs by simply sliding the letter inside ones front door Are they allowed to charge the old units nearly the same as renovated units If there was and continues to be violence and weapons, what rights do I have Lastly I have reached out to corporate via email and have expressed that I am unable to afford the increase and this would put my family and I in a financial hardship Is there anyone that can assist. I feel like we the residents are not heard, or valued

I live in a complex run by this company. I have lived in apartments my entire adult life (I'm in my 70s) and have been in my current apartment over 4 years. I have never had to deal with such an unprofessional and uncooperative when they deal with the people who live here.. One big problem is parking. Previously, spaces were numbered and new residents were assigned a specific space. They understood that they could only park a single car in the lot and to tell visitors not to park in the resident lots (there is additional parking for visitors and residents having more than one car, residents have more than one car). Now there are no rules of any type. If you have more than one car, take as many spaces as you need. Having visitors? Who cares if that visitor takes a spot that a resident needs. People are afraid to leave to go anywhere because when you get back, no spaces may be available available or you end up having to walk to get to your apartment--impossible when you can't walk without walk without a cane or rollator and your car is full of groceries. There have even been instances of residents getting into physical fights over parking.Management is usually not available when you call the office. If you leave a message. you may or may not get a call back. Previously, a company came in the sprayed in the apartments to make sure there are no bugs. That no longer happens. Maintenance people come and go regularly because they are overworked and do not get paid as much as they can make at other complexes in the area. We have to use an app to pay our rent. When you set it up, you specify the source (you bank account for example) the amount, and the date. Unfortunately, the app doesn't always work properly and you may be charged twice in a single month. When you call they tell you they will apply the additional payment to the next month. This doesn't do you any good if you don't have enough money to cover the overage. (This has happened to me twice and the year isn't even over.)The apartments are nice in terms of size and layout. The complex is located in a safe area off the main roads so there's not much traffic. But the management is so bad that people get fed up and move as soon as they can. Cambridge is the third management company to run our complex. If the stars align in a favorable position, maybe we'll be lucky, they'll pull out, and we'll have better luck the next time. But when anyone asks about moving here, I usually tell they to keep looking, they can do better.