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Find a Location

Diagnostic Laboratory Services, Inc. has 1 locations, listed below.

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    Business ProfileforDiagnostic Laboratory Services, Inc.

    Medical Lab
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/1/2001

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Diagnostic Laboratory Services, Inc. offers medical laboratory services.

    Products & Services

    medical laboratory

    Business Details

    Location of This Business
    99-859 Iwaiwa St, Aiea, HI 96701-3267
    BBB File Opened:
    8/28/2000
    Years in Business:
    39
    Business Started:
    8/15/1985
    Business Incorporated:
    8/30/1985
    Accredited Since:
    8/1/2001
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    675
    Business Management
    • Mr. Ed Hope, VP-Marketing & Sales
    • Mr. Mark A Wasielwski, President
    • Whitney Limm, Chairperson
    • Scott Whiting, Director
    • Mark Bloom, Vice President
    • Rene Watase, Secretary
    • Paul Mcdowell, Director
    • Alfred Lui, Director
    • Gary Kajiwara, Director
    • Eric Martinson, Director
    • Jason Chang, Director
    • Dawn Miura, Director
    • Mary Pat Waterhouse, Director
    Contact Information

    Customer Contact

    • Mr. Mark A Wasielwski, President
    • Ms. Elizabeth Montgomery, Executive Secretary
    Additional Contact Information

    Fax Numbers

    • (808) 593-8357
      Primary Fax

    Website Addresses

    Customer Complaints

    4 Customer Complaints

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    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mel M

    1 star

    11/18/2022

    Diagnostic Laboratory Services, Inc. ("***") should be fined for their unethical billing practices. I've had two bad experiences with their billing. I have an excellent credit rating and have paid all of my bills on time for my entire life. In the first incident, *** referred my account to a collection agency. Upon receiving the notice from the collection agency, I contacted *** to ask for a copy of the bill. When I reviewed the bill, *** had sent it to the wrong address (I only received the collection notice because my neighbor gave it to me). 6 months later, *** sent my "delinquent" account to a collection agency again. I again contacted *** and they mailed me a copy of my "delinquent" bill which was dated October 2019, three years ago, which was sent to an address I haven't lived at for over two years. Why did they not address this "delinquent" bill during their first mishap? Why wasn't it sent to my correct address? Why didn't the *** representative raise this alleged second bill when we were discussing the first one? In addition, in mailing me a copy of my "delinquent" bill, they included an invoice for someone else which listed all the testing that this particular person had undergone. Surely, *** has violated some type of regulation or law.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

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