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Find a Location

Mutual Underwriters has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Mutual Underwriters

      680 Iwilei Rd Ste 760 Honolulu, HI 96817-5317

      BBB Accredited Business
    • Mutual Underwriters

      94-615 Kupuohi St Ste 203 Waipahu, HI 96797

      BBB Accredited Business
    • Mutual Underwriters

      840 Alua St Ste 103 Wailuku, HI 96793-1482

      BBB Accredited Business
    • Mutual Underwriters

      74-5565 Luhia St Ste C Kailua Kona, HI 96740-3124

      BBB Accredited Business
    • Mutual Underwriters

      275 Ponahawai St Ste 105 Hilo, HI 96720-3074

      BBB Accredited Business

    Business ProfileforMutual Underwriters

    Insurance Services Office
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/3/2011

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Mutual Underwriters offers insurance services.

    Products & Services

    Insurance Services

    Business Details

    This is a multi-location business.

    Find a Location

    Mutual Underwriters has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Mutual Underwriters

        680 Iwilei Rd Ste 760 Honolulu, HI 96817-5317

        BBB Accredited Business
      • Mutual Underwriters

        94-615 Kupuohi St Ste 203 Waipahu, HI 96797

        BBB Accredited Business
      • Mutual Underwriters

        840 Alua St Ste 103 Wailuku, HI 96793-1482

        BBB Accredited Business
      • Mutual Underwriters

        74-5565 Luhia St Ste C Kailua Kona, HI 96740-3124

        BBB Accredited Business
      • Mutual Underwriters

        275 Ponahawai St Ste 105 Hilo, HI 96720-3074

        BBB Accredited Business
      Location of This Business
      680 Iwilei Rd Ste 760, Honolulu, HI 96817-5317
      BBB File Opened:
      5/21/2003
      Years in Business:
      28
      Business Started:
      7/20/1995
      Business Started Locally:
      7/20/1995
      Business Incorporated:
      7/20/1995
      Accredited Since:
      7/3/2011
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • RTEA Corporation
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Eric L Teragawachi, Owner
      • Mr. Charles Randy Carroll, Agency Manager
      Contact Information

      Principal

      • Mr. Charles Randy Carroll, Agency Manager

      Customer Contact

      • Mr. Eric L Teragawachi, Owner
      Additional Contact Information

      Fax Numbers

      • (808) 532-0110
        Primary Fax
      • (808) 688-0769
        Other Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/11/2021

      Complaint Type:
      Product Issues
      Status:
      Resolved
      5/20/21 paid $1807 on my **** credit card to renew my car insurance to be effective on 5/29/21. 5/24/21 obtained insurance elsewhere. An email was sent at 1458 on this same day with a letter (attachment) stating a cancellation and refund for the $1807 which was not in effect yet. 5/25/21 follow-up via email in the am. Called at 1500 on this day, spoke to chelsie K*****, and told me a letter would be sent to my address within 5-7 days to get a refund. 6/4/21 @ 1445 follow up via email since nothing was received after more than 7 business days (attachment provided). 6/10/21 @ 2141 still nothing via mail. We are going on 18 days with no steps to a refund.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Great West + Pacific

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