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Find a Location

Trees Are Us, Inc has 1 locations, listed below.

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    Business ProfileforTrees Are Us, Inc

    Tree Service
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/12/2021

    Years in Business: 53

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Carolina Tree Service offers stump and tree removal, trimming, grinding, and feeding services.

    Business Details

    Location of This Business
    2233 Bellemont Alamance Rd, Burlington, NC 27215-9608
    BBB File Opened:
    4/22/2003
    Years in Business:
    53
    Business Started:
    1/1/1971
    Business Started Locally:
    1/1/1968
    Business Incorporated:
    4/29/2021
    Accredited Since:
    11/12/2021
    Type of Entity:
    Corporation
    Alternate Business Name
    • Alamance Gaddy Tree Service, Carolina Tree Service
    Related Businesses
    • Alamance Gaddy Tree Service

      Carolina Tree Service

    Business Management
    • Ms. Linda B Minor, Office Manager
    • Ms. Wren Jones, Administrative Assistant
    Contact Information

    Principal

    • Ms. Linda B Minor, Office Manager

    Customer Contact

    • Ms. Linda B Minor, Office Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: How to hire a reputable arborist or tree service company

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/04/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Company safely removed tree as quoted. However, they said they would not leave ruts in the yard, would clean up and I would not know they'd been here, would move pavers out of the way and put them back in place. I offered to move the pavers, but Daniel said no, it was their job. They did none of this. Specifically: 1. They broke many pavers. I need to rebuild or repair 4 paver paths and picnic table paver patio edging. 2. They left ruts in several areas of the yard, requiring regrading. 3. They left mud holes where there was grass 4. There are a couple of new cracks in the driveway due to their equipment 5. They left wood chips for mulch, as requested, but instead of using it on gardens, much of it is being used to make temporary paths for safety and to fill in mud holes, so will now need to purchase mulch I otherwise would not. 6. As tree people, they should know better than to pile mulch against a tree, but apparently do not. 7. I had to pick up trash left in the yard by workers. On 12/14/21, I mailed a letter describing the unsatisfactory nature of their work. On 12/23/21, I phoned and spoke with Linda to find out who was handling my complaint. She told me the letter was given to Daniel. As requested, she gave me the email address to send photos. On 12/23/21, I emailed 18 photos of damage. Damage is worse than it looks in the photos, but since no one came by to look at it, this was the next best option. It is now 1/4/22 and I have received no response from this company, 21 days after I mailed the letter, giving them plenty of opportunity to respond.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Laura D

    5 stars

    04/07/2023

    Look no Further this is the best value, honest tree removal service. I highly recommend Trees Are US Service! Daniel was my point of contact. He was quick to respond and stop by to give me a free estimate. Daniel is the most polite, patient and professional person I have met. He and his crew of 8 showed up promptly on the day work was scheduled. The crew was extremely efficient, respectful, and hard working. We had a large outdoor project which included a 100-year-old tree that needed difficult trimming, and the road in front of our home needed two workers to direct traffic, they were amazing. The entire project was cleaned up even the street in front of my home. My neighbors on both sides of my home ended up hiring Tree Are Us for work! The trucks and equipment were clean and well maintained. I look forward to working with Trees Are Us the future. I have found my permanent tree trimming company!

    Local BBB

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