2 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Dara T
1 star05/16/2023
This stealership is a scam!!! The sales person and the manager told me to put a refundable deposit down for used truck I was considering. I put $500 down. When the deal didn’t go through. I was told they were keeping the $500! THIS DEALERSHIP IS A SCAM ARTIST! AVOID AT ALL COST. Dante was the sales person. Chaz was the Sales manager.
Westcott Automotive, Inc. Response
05/17/2023
Thanks for the feedback and we always try to learn from them. In this interaction we will have to disagree with the assessment he has given and fell that we have been more than reasonable and were very accommodating. Per the mutual written agreement, he wanted us to hold this truck. We did so and marked the truck Not For Sale. Due to the unreasonably lengthy time that had passed with no contact from him, we had to stand by the agreement you made.Review from Matthew D.
1 star09/20/2022
Bait and switch advertising for sure! Advertised a price of a new truck on auto trader. Only for me to call and salesperson informed me there was an additional $3,900 price for " market adjustment ". Spoke to sales manager and he blamed price advertisement mistake on autotrader. The sales manager would not even spell his name for me. I would never buy from this GM dealer! To many good dealers out there that stand behind their advertised price.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.