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Find a Location

Capitol Buildings, Inc. has 1 locations, listed below.

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    Business ProfileforCapitol Buildings, Inc.

    Metal Building

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    20 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    Garages, Carports, Rv Covers, Storage buildings, Concrete, Grading, Lean- to's, wooden storage buildings, Garage doors, Metal Roofing,

    Business Details

    Location of This Business
    6564 US Highway 311, Sophia, NC 27350-8973
    BBB File Opened:
    10/29/2010
    Years in Business:
    17
    Business Started:
    5/13/2006
    Business Started Locally:
    5/13/2006
    Business Incorporated:
    5/20/2010
    Type of Entity:
    Corporation
    Business Management
    • Mr. R. Wayne Brafford, Owner
    • Mr. Joe Warren
    Contact Information

    Principal

    • Mr. R. Wayne Brafford, Owner

    Customer Contact

    • Mr. Joe Warren
    Additional Contact Information

    Fax Numbers

    • (336) 495-0851
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    20 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/26/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    I went to Capital Buildings 3 weeks ago, to talk to them about the process of ordering a building, cost and what I needed to do. I expected them to give me all the information need such as what kind of building it is, certified or non, do I need a permit or not? I informed him I lived in Lexington and in a residential community. The guy told me I do not need a permit and assured me that the total cost was around $8300, with concrete, leveling and building. He never mentioned to me that the cost if needed a permit was an additional 3k. I just found out last week that we would need a permit for the garage. Ive been sending messages to the company all morning about them not explain the price difference at the time of signing and felt like I was being sold the cheapest building I could buy at Lowes for cheaper. I asked for at least half the deposit of ****** back and they straight up said no.All Im saying is that if they would have better informed me of the priced difference and stated the building was not certified, I would have never put the deposit down. If anyone wants to purchase from this place make sure you ask if the building is certified or not, the price will not be the same as the advertised price you see on FB or anywhere else. Just add on an additional 3k to 4k. I am not looking for an apology. Capital Building needs to train their employees to tell the truth and explain in detail about the True cost of building a garage/shed/building. One last thing, they said, they do not go over prices on things you do not need. Turns out I needed it, and they just want to keep the deposit, saying I signed the contract and agreed and asked me to sign another one today about to get a certified building. I'm done talking with that company.
    Read More

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joseph W

    5 stars

    11/15/2023

    I purchased a garage with concrete and it went smoothly and was a fair honest price. I have since bought another carport and another storage building for my hunting property and that went smooth also.

    Local BBB

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