Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Association Management Group has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforAssociation Management Group

    Association Management
    Multi Location Business
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    6 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Alexis W

      1 star

      11/02/2023

      AMG does not resolve any issues that have been expressed in our community. The “bored” that is just the developer keeps voting to raise our rates without proper representation of the people in the community. Our pool was constructed poorly and is falling apart, and we’ve only been able to use it one summer after paying for three summers. And the list goes on for just this one development. We also have to pay another $600 to the main HOA, which is also covered by AMG. They have raise the fee the past two years I have been here. The neighborhood provides nothing but mowing green spaces. AMG has refused to provide itemized statements of where the money goes. It is just a overall a terrible HOA management company.

      Association Management Group Response

      11/07/2023

      Association Management Group, Inc. (AMG) appreciates your feedback, and we understand your frustration. However, it's important to clarify that AMG's service to your association relates to billing, accounting and correspondence mailing. We want to emphasize that AMG was not involved in the construction of the swimming pool, and we do not have control over the amount of fees charged to you. Nevertheless, we value your concerns and will share your opinion with the builder and Board members. At AMG, we remain committed to serving you to the best of our abilities. Thank you for bringing your opinion to our attention.
    • Review from Alan G

      1 star

      07/07/2022

      I have had nothing but issues with this management group. Was set up on auto draft with previous group and everything was good. Without notice that I'm aware of, I'm suddenly in collections and have seriously reached out a half dozen times and have gotten no response. The name I was given in the letter was T. W***. Emailed her with no response. Even paid the collection through the law firm just to get caught up and THAT got messed up. Hopefully this review will get attention, all I want is to talk to someone and get this taken care of. The account number I was given is not recognized by website. I would like to be able to write a follow up review as seen below, saying everything is resolved and I am happy with the results. I am not generally over zealous about these things, but not being able to get current with my dues is beyond frustrating.
    • Review from Jonathan T

      1 star

      10/21/2021

      We switched over to this company a few years ago, and the hos fee jumped up from $50/month to $90/month without them adding anything. No playground or anything like that, only lawn care and trash maintenance. We've had problems with people using the guest spot for their own personal spots and leaving their personal spots open. We've complained to the HOA contact, J. R***** several times over 2 years with nothing ever getting resolved about it. And Ive gotten no response back from the last 2 complaints. also, a lawn care company destroyed my A/C unit, and the HOA sided with the lawn care company over us even though we had proof of them hitting our A/C unit with their lawn mowing equipment saying we were lying about it. We had multiple cars broken into one night back in August, something like 10 or 15, and this company never sent out anything info about it or what they plan to do about the security of the neighborhood that they are in charge of. Nothing. But when you are 1 day late with the payment, the email and send out 100 letters about your payment being late. Overall, I only gave them 1 star because i couldnt give them 0.
    • Review from Krystle M

      5 stars

      09/27/2021

      Kaitlyn H does a great job resolving issues in our townhome community. She's been able to advocate for our community when we've experienced issues with vendors. She gets us quotes and does a great job tracking them to completion. We've had struggles with AMG in the past, but we've finally gotten into a good groove of getting our issues resolved thanks to Kaitlyn.

      Association Management Group Response

      09/28/2021

      *******, thank you so much for your review. Your input is tremendously important to us and we appreciate your willingness to share it with others.
    • Review from Bo B

      5 stars

      09/22/2021

      Pleasure doing business with AMG and Dave H***** always takes really good care of me and handles anything I need!

      Association Management Group Response

      09/28/2021

      Thank you for the positive feedback, Bo. Here at AMG, customer satisfaction is our top priority and it is always a pleasure serving our clients.
    • Review from Gina

      5 stars

      09/21/2021

      I can't say enough exceptional things about our HOA Manager Elaina, Vice President/Co-Founder May G****, or any of the other AMG employees that work with our HOA. Our HOA Manager, Elaina, from day one, has done nothing less than work vigorously for our community. She is reliable, detailed, consistent, and always very delightfully positive to talk to no matter what the issue is. Elaina cares deeply for our community, and will go above and beyond for it. When May G**** came in with her company, she took our neighborhood from in the red, with missing financials, and money (from the previous management co, that just disappeared) and tons of homeowners refusing to pay dues. To getting us well out of the red, without having to make assessments on the homeowners, or having high monthly dues. She also managed to get a high percentage of homeowners to pay dues each month. Which was a huge accomplishment. May G****, Elaina, and all of the AMG family, that I have meet and worked with over the years, have always been so professional, yet treated me like family. They care deeply about their work , the people they meet, and what goes on in each of their communities they take care of. I can't say enough great things about AMG, they saved our community!

      Association Management Group Response

      09/23/2021

      ****, We are so grateful for your kind words. Thanks for sharing your AMAZING review with us and the community! You have brightened our day with your thoughtful and positive feedback.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.