Cell Phone Equipment
Speck ProductsAbout
About This Business
Years in Business: 19
Business Details
- BBB File Opened:
- 10/29/2014
- Business Started:
- 10/17/2005
- Business Started Locally:
- 10/17/2005
- Business Incorporated:
- 3/29/2011
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Ms. Jill Briggs, Manager
- Ms. Luisa Padilla, Manager
- Number of Employees:
- 70
Additional Contact Information
- Principal Contacts
- Ms. Jill Briggs, Manager
- Customer Contacts
- Ms. Jill Briggs, Manager
- Additional Phone Numbers
- Other Phone: (888) 872-4445
- Additional Email Addresses
- Customer Service: Email this Business
Additional Information
- Payment methods
- Amazon Payments
- Google Wallet
- PayPal
- Refund and Exchange Policy
- SPECK PRODUCTS RETURN POLICY
Speck Products Return Policy applies to purchases from www.speckproducts.com only.
Order the wrong thing? Doesn't work for you? Want to return it? No Problem! Speck makes it easy.
If you purchased a product directly from www.SpeckProducts.com you may return it within 30 days if you are dissatisfied for any reason, and Speck will refund the amount paid for the returned product(s). Products must be postmarked within thirty (30) days of the date of the original order for a refund.
To obtain a Return Authorization Number (RMA), please contact us.
Once Speck provides you a RMA number, please do the following:
Pack up your product(s) in the original packaging
Write the RMA and original Order Numbers on the outside of the shipping box
Include your original receipt (proof of purchase) inside the shipping box
And ship or mail using the shipping method of your choice, to:
SPECK PRODUCTS
8851 Kerns Street, Suite 200,
San Diego, CA 92154
Speck is not liable for products that are damaged or lost in transit. We recommend that you ship your product return via a trackable shipment method.
When we receive your return with proof of purchase, we will process your credit and send you a confirmation email. Upon receipt of that email, please allow an additional 8-10 days before the funds are posted back to the credit card used for the purchase. It's that easy!
Important Notes:
Speck will not provide a refund for a product that is postmarked more than thirty (30) days after the date of the original purchase.
Speck also does not provide a refund for returned products that are damaged due to misuse, lack of care, mishandling, accident, abuse, or other abnormal use.
This product refund policy applies only to the direct end-user consumer who has purchased the product from speckproducts.com. It does not apply to dealers, distributors, or any other third parties in a distribution chain who purchase product for resale, nor does it cover products purchased through online auction websites or channels other than the speckproducts.com website.
Modifying your order after it has been placed
Orders cannot be modified once they have been submitted. If you wish to discuss this situation with one of our representatives, you may contact Speck Customer Service. - Business Categories
- Cell Phone Equipment
Latest Reviews
Sheryl M
"Horrible rude customer service there giving me the run around I havent received my merchandise and there not even showing any concern that I havent! I will never shop here again!" ... Read full review
Randi R
"I was gifted a balance folio air iPad case When I opened it it had water stains on it I put in a claim in and was denied Very disappointing with the company and there warranty is bs They should inspect all the cases before leaving the factory and should change there policy !" ... Read full review
SB Z
"I bought a S23 case off Amazon earlier this month and when I started using it, I noticed an extra piece of rubber is sticking out, so I believe it was a design flaw or manufacturing flaw. I deiced to contact Speck customer service email and see what they say, so to bring them attention to this issue." ... Read full review
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