Customer ReviewsforUnison

They take advantage of your desperation and dont disclose all the details before you sign. Since 2019 when I fell victim to their BS, every time Ive called Ive spoken to a different person because the person that did handle my case no longer works there. 62% ownership is what I gave to them to give me $130K for a $2M home in 20 yrs. Do the math. Yes, stupid me cause I lost my job at the time and I was desperate and they took advantage. And they share in your loss?? BS. Cause they want their original investment if the market tanks. How is a secured investment sharing then loss? Also forget about refinancing because no bank today will touch your loan with a ten foot pole. And their list of lenders are all brokers that work with big banks, which again will not do a loan with unison as a lien holder. They are a smart, sophisticated predatory lender (not a loan). Period. I lost my only asset in ****************. Hopefully Ill win the lotto one day and all of it will go into putting them out of business to save others from their crimes. Stay away from Unison and other scum like them.

Hello there, thank you for your review. We take all customer feedback very seriously. ********************** only participates in a percentage of the equity that is created after the agreement, and the percentage varies on a sliding scale depending on the financial transaction that the customer chooses. ********************** also provides all customers an extremely thorough customer education, review, and disclosure process to ensure all customers understand the transaction and are given the opportunity to ask questions from Unison and/or to discuss their agreement with outside advisors. We are sorry you are also having a difficult time refinancing. Although we try to keep an updated list of lenders who have worked with Unison homeowners in the past, the market is always changing and there is no guarantee that lender guidelines will remain static. If a customer plans to refinance, we also recommend that homeowners do so before taking out a Unison equity sharing agreement. We invite you to reach out to our **************** Team with any further questions on this topic if you have not done so already.

Unison did not fully explain that a soft lien on my house means, no refinancing or tapping into another heloc- basically Im stuck unless I sell my house. I live in ***********, where am I going to be able to buy a property like the one I got back in 2014! I got $85,00 from Unison and to pay them out, I owe close to $280,000 to pay them off my Original loan. If I would have know that they would have do much control over my house, I would have never done it!

At Unison we are invested in customer feedback, so we thank you for taking the time to leave this review. You can refinance with a Unison agreement, but, as noted on our website and in the numerous education and disclosure materials you received before signing your agreement, there are some caveats. If you have an existing mortgage or if you obtain a new one, your Unison agreement will be a form of subordinate financing, and some mortgage lenders may decline to provide new loans or offer different terms. Although we try to keep an updated list of lenders who have worked with Unison homeowners in the past, the market is always changing and there is no guarantee that lender guidelines will remain static. We invite you to reach out to our **************** Team with any further questions on this topic if you have not done so already.

Excellent service quick and reliable very friendly staff, do what they said that they would do, completed before the expected time frame help came to ** on a timely manner and very appreciated.Thank you, Unison.

We're so thrilled to hear about your positive experience! Thank you for taking the time to leave this review; our team greatly values feedback from our homeowners.

I was a little hesitant at first, but this was the best decision Ive made financially in a long time. Be sure to read your contract in depth and get assistance if needed to entirely understand what youre getting in to. The process was easy and the contacts were friendly and responsive. Highly recommend.

Thank you for your feedback! We know that partnering with us is a big decision, and so we absolutely encourage our potential homeowners to read and reread all educational materialsincluding their contractsthoroughly, and to run them by a trusted advisor, too. Were so glad to hear that youve had a positive experience with our team, and that weve been able to help you on your path to financial wellness!

Unison has been super easy to work with and made the process simple and accommodating. It was very impressive how quickly everything was settled. Thank you!

We appreciate you taking the time to leave us a review! Thank you for letting us know that our team has provided such a positive experienceespecially regarding our willingness to accommodate. Accessibility is one of our core values when it comes to our homeowners!

Unison is one of the easiest companies to work with.All communication was done in a very timely manner.I highly recommend Unison if anyone needs an alternative to refinancing their home .

Thank you so much for your review! Were proud to offer homeowners a loan alternative that they can utilize without the anxiety of interest or monthly payments. Its wonderful to hear that our team was so accessible and efficient!

Beware of this company. They are a predatory lender that has found a way to circumvent all consumer protection and fair lending laws. Currently lawyers, lobbyist, and legislators are trying to get legislation changed to stop them from stealing so much of peoples equity. I took out a $35,000 loan with them five years ago and recently sold my house. They took $161,000 back. ALL the equity I had in my home. They call themselves an equity sharing company, but dont be fooled. Their contracts are hundreds of pages long and so convoluted even attorneys cant understand them. Do not put your equity at risk the way I did. They are vultures who have been sued numerous times. Run fast run far.

Dear *******,Thank you for leaving a review; feedback is important to us and we take it very seriously.Unison is not a loan. We developed our equity sharing agreements specifically as a loan alternative, because traditionally, accessing equity meant taking out a loan that required monthly payments and added debt. Instead, Unison invests alongside the homeowner, providing them with a cash payment today in exchange for an option to share in their homes future change in value. At the end of the agreement, the homeowner will pay the original investment amount plus a portion of the home's appreciation, if the house goes up in value. If the house goes down in valuewhich of course neither of us wantsUnison shares in the loss. Unison does not take equity that the homeowner had before the agreement, we only share in equity that is created after the agreement. During the application process, the Homeowner is able to decide how much of their home's equity they would like to unlock, and thus how much of an appreciation share will result at the end of the agreement.We know that partnering with us is a big decision, and so we place a great emphasis on customer education with our extensive Program Knowledge Review. We also enthusiastically welcome questions throughout the application process, and always recommend that our customers meet with their financial advisors before signing their agreement.

This company touts themselves as a "home partnership", but there is nothing cooperative about this process! We remodeled our home, paid the remodels off, and get no increased value added afterwards! We pay all of the closing costs, appraisal fees, and taxes but get no increase to our portion of the proceeds at closing! Be wary of using this company, as they do not have your best interests at heart!

Dear *****,Thanks for taking the time to leave a review; feedback from our homeowners is very important to us. In your review, it seems you are referring to our Remodeling Adjustment feature. Homeowners can apply for a Remodeling Adjustment to ensure that any value added to the home by their renovations remains their own when they sell; Unison does not, in that case, share in that specific gain. When a homeowner applies for a Remodeling Adjustment, a licensed appraiser is deployed to judge how much value has been added to the property by the renovations. This appraiser is selected by a separately-licensed third party in order to ensure complete neutrality. If the homeowner doesn't agree with the appraiser, Unison does offer the option to either submit a Reconsideration Of Value, or pay for a 2nd appraisal at their (the homeowner's) expense. It's important to remember that, from the perspective of an appraiser, not *************** actively add value to a home though they may still be positive selling features. If you have other questions regarding the Remodeling Adjustment in general, or your case in particular, we invite you to give us a call at any time. In the meantime, a member of our team will be reaching out to you directly to assist you with this issue. Best,Unison

I just got turned down TODAY. I have 95% equity in a home where 3 houses were sold THIS YEAR. the comps I gave were from other houses- my neighborhood- similar size. Unison said all 3 comps were insufficient. after wasting my time for 4 months after reading the other reviews maybe its a good thing I was turned down

Hi *****,Thank you for providing your feedback. We understand you are frustrated with the results of the appraisal. Unison utilizes a 3rd party licensed appraisal management company who selects an independently licensed appraiser. However, some appraisals return a value in which Unison is unable to invest in. If you would like more details about the appraisal report, please contact us directly at *********************************** and we would be happy to assist you further.Best,The Unison Team

If I could give a - negative score I would.. it's real simple.. if you want to keep yourself out of quicksand then stay away from Unison .. for a small investment on their part, you'll soon loose all your equity... they make it almost impossible to refinance or buy them out.. as they increasingly pillage all your equity.

Hi *******,We're sorry to hear about your experience with us. We do want to reiterate that Unison does perform a thorough informative review with all our customers throughout the application process and provides all customers with written materials. When an offer letter is presented to an applicant, all contractual policies are disclosed, including any fees, the original appraised value of your property, the investor percentage, and the amount that will be funded to you. Unison also requires customers to sign the Unison agreement itself at closing and provides them a copy of the agreement for their records. If you have any other concerns or questions, please feel free to contact our Homeowner Partnerships team.