Customer ReviewsforUpline Moving

I recently took a small move from ************ to ******, **********. This is my first time doing a cross country move and I was scared. You hear a bunch of horror stories of price doubling before delivery and/or the movers never show up. That wasnt the case with Upline Moving. They were great, they calmed my nerves and were super helpful. The pricing was reasonable, they werent the highest or the cheapest mover. But they were very detailed and answered all my question and I liked that they were straightforward. With ** they did inform me that a shuttle is very likely to happen. So I could keep that cost in mind. I will be recommending this mover in the future.

A friend referred upline moving for our move from ********** to *****. We spoke with **** who did walk thru of our home and they came up with a quote which was reasonable. I was told they usually have a 15 day window but i was assured it was rarely the move happened towards the end of the window and was assured within few days of my window start date i would get my stuff. So i signed up 2 months in advance and had my stuff picked up on Aug 5th. I was clear about certain items which needed proper packing for example a Cal King *********** mattress. The team didnt have any packing for this mattress and they tried to bend it and pack it. I pointed out the damage it did and they then loaded the mattress without any packing They also dismantled a queen *** for which i was apprehensive given the way it was done. I paid up half the amount in cash and proceeded to *****. My window start date was Aug 14th and i was told the window was now 18 days so the last date would be Sept 7th. They delivered the stuff on Sept 8th outside the window. Between Aug 14th and Sept 7th i spoke few times with their support and i was told they will try to get it out sooner which never happened. When the stuff arrived i saw they had bent the tempurpedic *** which was now completely damaged, The queen *** which was disassembled was missing 7 bolts which holds up the leg, a standing lamp's base was completely destroyed, dresser bottom was damaged rendering it useless., a standing desk (electrical motor to move up/down) was delivered with one set of legs which wouldnt go all the way down and other set which wouldnt go all the way up . There were few moving boxes which were damaged, 2 plastic bins damaged beyond repair a TV stand missing 4 screws. I called their customer support and was told since i didnt purchase addiitonal insurance i would be paid 60 cents for the weight of the items which i had asked them for replacement. Apparently it will be 60 days before i see any kind of compensation.

Thank you to the whole team for helping me and my grandfather move. We are extremely happy with how the whole process went so smooth. They set up the room's so fast well we can relax and enjoy our first night! Thank you a tons!!

First, you need to know that to get five stars from me in a rating you must be extraordinary beyond belief. I think the overall experience with Upline qualifies here. Once we knew we were moving we started with ******* **** and then cross referenced to the Better Business Bureau. ******* gave us some three leads and the BBB confirmed. Upline was not the lowest bid, but of the Sales Reps that came to look at the job Eithan was the most thorough. He counted everything in sight and asked a lot of very good questions. There were no assumptions made and he was the only one who wanted to see the out of apartment storage unit. In the end he presented us with what we felt was realistic, a two day move with one day for pack out and a next day delivery. Then we weren't fast enough on the apartment application and we went back into apartment hunting mode. We kept him up to date and when we were ready so was Upline on two weeks' notice to get us moved. On pack and load-out day **** and his crew arrived. They did an amazing job getting everything out of the old place before 5:00. But the professionalism really got shown the next day. They got to the new apartment ahead of us and were ready to go as we arrived. We had made floor plans of each room and **** made sure everything was where it is was supposed to be. And the truck was unloaded by 1:00 in the afternoon. If you're making a local move and want end to end service that is high quality and professional Upline does the job.