Customer ReviewsforChipman Relocation & Logistics - Agent for United Van Lines

Our experience with Chipman Relocations is 5 Star Positive! We hired Chipman Relocations via ************************************************* in early April 2023 for a move from ********** to ****************. We received excellent service in every step of our moving process. We had 3 bids performed and the virtual survey App operated by the estimator provided the accurate count and assessment of our belongings -- better than the in-person survey performed by another national company. The bid was reasonable for our content. We were provided with a wealth of information to help ** prepare for our move including frequent contacts from a moving coordinator. From pack-up day through the move and unloading day, we had the same mover assigned to our belongings. He and his team were super helpful, kind, efficient and thorough. Our belongings arrived on the day they were promised. Everything arrived intact and placed as requested. I have no improvements to suggest to Chipman Relocations or *************************************************. This is our first time with hiring a company for an out-of-state move so we were concerned about potential problems. However, the whole experience has been exceedingly positive and we recommend this company.

Worst Moving Experience from Start to Finish. We hired Chipman Relocation for a cross country move. We were told the packing would take 2 days and an additional 2 days to load the truck. When the movers arrived they condensed the whole process into one day resulting in sloppy packing and our belongings being left of the street while one man loaded the truck. One wardrobe box was missing upon delivery and they later claimed it was never missing after they conducted 2 traces on the box. Several pieces of furniture were extensively damaged. We had made for additional insurance and claim assistance coverage which proved to be worthless when we processed a claim. The claims process was a nightmare with no follow-up The packers and unloaders appeared to have had no training. Stay away from this company?