Customer ReviewsforLand Home Financial Services, Inc.

Everytime I ask for help ********************* has made Everything super hard for me and my family I have to use other lenders to help me

Land home are a bunch or ***** don't nobody known **** 2023 they file a foreclosure gave them everything pay check checking accounts they have enough information they keep asking for nonsense info customers girl don't know **** gonna get refinanced with different hate I got financial help thru them land home got be the most **** ** company I ever used looking at the review oh yes

LandHome Financial Services are a bunch of crooks! They failed to notify my Wife and I that we had a late payment in mid 2019 (Mail Ran slow). Then in November 2020 they filed for Foreclosure. we asked for assistance and were told we could file for forbearance. we filed all the paperwork they required, Twice after they messed around for thirty days. My wife called twice a week for over 2 months asking for their answer only to be told we get their answer in the mail. 3 months after filing the forbearance paperwork we got their answer taped to our door buy the county, they gone ahead and filed for foreclosure anyway. If they can make a buck by stealing your home in this economy they will. We have enlisted the help of a mediator to solve the issue and then get out from under them with a re-finance. if your Realtor even utters the name LandHome Financial, run!! One Star is being Generous

I was coming out of a forbearance period in sept 2021 was supposed to receive paperwork for a partial claim. Our family was evacuated from our home due to wildfire so we werent able to submit the paperwork on time and asked for new partial claim paperwork. Instead they sent a modified mortgage. I called to get the terms of the new mortgage to see if I wanted to accept that or still do the partial claim. I spoke with several individuals to give me the terms to the new mortgage. Everyone of them said they couldnt tell me the terms and the person in charge of that information wasnt available. Each person followed up with well give you a call back in ***** hours with the information. That never happened. Instead they sent me to collections without telling me. Now I have been doing the same battle with them to reverse being sent to collections and getting my partial claim paperwork. Theyre definitely a shady company for trying get me to sign a mortgage that I dont know the terms to. Then instead giving me the information or doing the partial claim they just send it to collections. As soon as I can I am refinancing and dumping this company. If you are thinking of using them for a mortgage, run.

LAND HOME FINANCIAL will leave you LAND, HOME, and HOMELESS!If I could leave a zero that would still be too high of a rating. I would strongly discourage anyone from using Land Home Financial for your lending needs after experiencing a nightmare or experience that ended up costing my husband and I over thousands of dollars and not being able to close out on NOT ONE SINGLE PROPERTY! After sending money on inspections and providing ******* money and losing it all due to the poor service we received from Quan **************************** Hugdalh, ***********************, and the list goes on. The lack of professionalism and the lack or customer care or service is a clear warning signing that you should NOT do business with these people. My husband and I were warned about doing business with ************************* and team but wanted to believe that Quan and team wouldn't treat us the way in which so many have warned us about. But we were clearly wrong. We started the home buying and investment process with Quan back in May of 2021, and here it is mid October and we have lost out on every single deal because Quan and his team decided NOT to do their job. We were lied to countless times and asked to provide countless documents time after time, hearing excuse after excuse. And not once did Quan or his team take responsibility for the poor job in handling our home buying and investment needs. All we got was countless excuses and poor service. We even lost out on potential renters who ended up homeless due to Quan and team not being able to close out any investment deals for us. A total of 4 properties 1 personal and three investments and NOT ONE CLOSED all were lost. We made the decision to switch lenders on our personal home after Quan and team stop communicating with my Husband and I to a more professional team over at ******************. *** was able to get the deal done effortlessly and took all the worry and stress that comes along with the home buying process. Just as an example even after we communicated we were not using LHF on our personal home purchase they still went ahead and order an appraisal on a home we were already cleared to close on with *** a week prior before moving into the home. Which goes to show had we stayed the course with Quan and team we would of sold our home and would have been homeless due to not being able to close on time. And the nightmare of an experience continues to go on and on. Moral of the story STAY AWAY FROM DOING ANY AND ALL BUSINESS FROM LAND HOME FINANCIAL AND ************************* and team they will cost you so much money and leave you without a home or investment property.

We were working with Land Home Financial, and one of their mortgage brokers severely impacted our home buying. I have attempted to contact Land Home Financial regarding this issue multiple times and no management will speak to me. I have filed a complaint with the DFPI. The man we were working with filed the incorrect loan because he didn’t look at the MLS listing- got to the underwriting and appraisal stage until he realized a USDA wouldn’t lend on it- manufactured home with a 3 car garage and storage loft upper. We were about to *close* and we had to start all over again. We were willing to do it because we had used him thus far and wanted to stay loyal. There were multiple instances of lack of communication over two months!! He passed us to multiple people without any explanation- two assistants and another woman in his office. When I informed him that it was confusing and frustrating, there was no response or remorse. A month after I told him, we ended up transferring. He lost our paperwork- we had to send it to the multiple people because he didn’t keep track of it. He didn’t respond for days at a time, when we had **time sensitive** issues to resolve. We were threatened to be served with a notice to perform and I didn’t trust that he would be able to prove it. We decided to change our lender in the middle of escrow because of *his* ineptitude. The final straw is that he provided poor financial advice that impacted us financially, and for our new loan. We were ill-advised to just sit on our money we had withdrawn for our closing costs, and just pay off the minimum bills. This resulted in my partner’s credit score going down by FORTY POINTS and now we DON’T QUALIFY FOR A CONVENTIONAL LOAN. Once I informed him that we were changing to another lender, he became petty and didn’t answer any of my emails. He delayed transferring the file, and then has further delayed transferring the FHA case. This is a time sensitive issue because we are on track to purchase the home- our new lender has accomplished our loan approval, the title is in motion, and our Homeowner’s Insurance has been set in motion. All we are waiting on is the appraisal, which couldn’t take place because HE DIDN’T TRANSFER THE CASE. Luckily since then, he’s transferred the case. This should not happen to anyone else, and it’s unacceptable that we were treated this way and it has impacted our finances and home purchase so drastically. I have called Land Home Financial repeatedly in an attempt to remedy this situation, to no avail. Please be warned about this company!!