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          The Restoration CleanUp Company Inc. has 1 locations, listed below.

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            Business ProfileforThe Restoration CleanUp Company Inc.

            Fire and Water Damage Restoration
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/8/2012

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            The Restoration Clean Up Company is a restoration company that restores residential and commercial property after an emergency. Specializing in Smoke, Water, and Mold.

            Products & Services

            Structure Drying; Crawl Space Drying; Mold Remediation; Smoke & Odor Removal; Full Contents Drying and Restoration; Asbestos contents decontamination; Board up services; Sewage (Black Water) Decontamination; Debris removal...other services just ask!

            Business Details

            BBB File Opened:
            3/7/2005
            Years in Business:
            21
            Business Started:
            4/29/2002
            Business Started Locally:
            4/29/2002
            Business Incorporated:
            4/29/2002
            Accredited Since:
            6/8/2012
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 814028 for this business, issued by Contractors State License Board. The expiration date of this license is 10/31/2024.

            These agencies may include:

            Contractors State License Board

            9821 Business Park Dr

            Sacramento CA 95827

            (800) 321-2752

            http://www.cslb.ca.gov

            Type of Entity:
            Corporation
            Number of Employees:
            30
            Related Businesses
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Industry Tip

            BBB Tip: Preparing for and recovering from flooding

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/02/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            On 12/31, I had flood damage and called Restoration CleanUp. They were responsive to my needs and sent workers out. When I inquired for cost, they said they'd cap me at 3 days cost and it'd be no problem, still not giving me a total. They said the deposit was $1500.The work they provided was good to help dry out walls and carpet and they answered all my questions on the process, but refused to answer any questions on cost.After the first drying out process which ended on 1/6/23, they stated my walls were wet and they needed them open to continue the process.It was then that I was hit with a supplemental invoice of $1,455. I noticed errors in being charged for overtime rates which they fixed, but wouldn't change charging me 4 hours for the project when all they did was pick up and drop off equipment. Nowhere in the contract is minimum times. They said it was for travel time, which is 40 minutes away from from home.It was then I was given an additional $5,089 invoice for the initial project which also included 8 hours charge for their visit (when it took 2 hours). They refused to charge for time of actual job.
            Read More

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

            BBB Reports On

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