Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Wish.com has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Wish.com

              1 Sansome St Fl 33 San Francisco, CA 94104-4436

            Customer ReviewsforWish.com

            Ecommerce
            View Business profile
            View Business profile

            Star rating
            10 word minimum.

            You can use up to 2000 characters

            Provide Your Info to Leave a Review

            Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify that you are a customer.

            All fields are required.

            This is automatically determined using your first name and the first initial of your last name.
            How would you like to confirm your review?
            This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

            Verify your phone number

            Enter the 6 digit code sent to the phone number ending in undefined

            If you have not received a code within 2 minutes, you can re-send it.

            222 Customer Reviews

            Sort By
            • Date
            • Highest Rating
            • Lowest Rating
            • Review from Starr H

              01/09/2024

              If you order something from them and they send you the wrong product. I repurchased something that I purchased from the same person. When I received it the color was totally wrong. They wouldn't refund me. Instead they sent me a return label which you have to pay for your own shipping. I downloaded the label and took the product with the label to the post office and it would not scan. The product often times does not look like the picture and the return is on you. You write customer services and they have 10 people answering you. It takes forever for you to receive you product. If you have wish points at checkout but decide to add something to your card you automatically lose your points. This company is a ripoff. If you need something inexpensive buy from ***** or Temu. At least if you have to return something they will send you a pre paid return label. Don't waste your time or money with this company. It will be a waste and 97% of the time the size is wrong, the color or the picture does not line with the product you see online.
            • Review from Tammie H

              11/16/2023

              They lie,you can't talk to anyone and its the same sh.. Everyday .they have fake messages .same president sincerely were sorry estimated money back garentee as excuses why they don't have to pay attention to us .communication is number one .now they want me to ***** after the twenty fourth of this month .today is due date where's my stuff why so long October 27 was a long time ago wish lies..***** longer .as least say you were robbed instead of lying to customers something .don't ignore speak doggy speak
            • Review from Kimberly J

              09/25/2023

              Wish is a pure rip off! You cant talk to customer support via phone. To no avail, you cant get anywhere with them thru their website! Thought Id give them another try, they screwed up my order! Dont order from wish!
            • Review from Patti T

              08/28/2023

              Orders entered to wrong address. Within a few minutes noticed that my old address was used. I quickly corrected it and now it's being sent to wrong address and they keep giving me info on how to change address mid shipmen I think. The information is useless and they refuse to give me my money back.
            • Review from Jason H

              07/31/2023

              I decided to give Wish another chance after the pandemic nightmare and they were offering a flat rat shipping deal .I was looking for coils for my vape and they had one listing that was popping up after scrolling down it kept appearing, it was for individual coils.each one was on sale for $.05 cents each and thought I would order a 20 each variety and $2.99 I couldnt go wrong. Well that was short lived.I got a notification that my items shipped and the seller combined everything into one package so they could save shipping costs and thought its still a great deal.The package arrived and was smaller than expected seeing how it should have contained 310 pieces. I looked at the writing on packaging to see if it was correct it was marked as nuts and bolts probably to subvert customs and taxes.I opened and found 11 items inside.I contacted support they asked for a list of what I received and photos and I sent them a few days later without explanation they refunded 19 items , I messaged again and got the same exact message and same exact response and refund.I messaged again and stressed that I wanted the remaining items or money and felt like they shouldve had the seller involved with the resolution if there actually was one!I was asked again to provide a list and photos , I said I have multiple times but clearly nobody reads the actual problem and if the seller could give me photos and a list of what they packed As of now its been 6 days since Ive had a response.I truly believe they are just using consumer money to gain intrest and the product doesnt exist its not the first time theyve held my money for over a month and told me the product was sold out .They are deceptive and predatory and should have their website blocked in the ***
            • Review from George G

              07/22/2023

              They have been collecting money and not sending the product that has been ordered
            • Review from Tom H

              06/15/2023

              Much improved business. Recent order (in May) came in 1.5 weeks, had package damaged but who cares. All items as described, all worked, and was extremely affordable. No need to buy from a middle man off ****** or ***** get it straight from the source at Wish.
            • Review from Robert W

              06/13/2023

              Wish tried to charge my card $1,152.44 this morning. Thank God my bank declined it.Now I call that BAD BUISNESS PRACTICES, FRAUD AND STRAIT ** **** *** **
            • Review from Jonathan M

              06/11/2023

              Great product. Great price. Fast shipping. Looking forward to ordering again
            • Review from Jason B

              06/11/2023

              So far Ive had a great experience from ordering via Wish. Competitive Pricing ******************** Accurate Product descriptions Some things are just junk but relative to Amazon, this is much cheaper to buy from.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.