4 Customer Reviews
Review from SAMI B
1 star12/11/2023
WORST SELLER ON THE PLANET!!!I ORDERED LED TAIL LIGHT ON ***** ITEM WAS RECEIVED DAMAGED AND NOT REPAIRABLE,I CONTACTED THE SELLER AND LEFT HIM A POLITE EMAIL, HE OFFERED ME $3.50 REFUND (THAT WAS KINDA STRANGE) I TOLD HIM AGAIN I DONT NEED THIS ITEM AND IT DOESN'NT WORK, HE REPLIED: WE'LL GIVE 50% OFF,ME:I ALREADY BOUGHT A REPLACEMENT ITEM, STOP SENDING ME PARTIAL REFUNDS, I NEED FULL REFUND, seller: WE CAN OFFER YOU $10 refund .ME: STOP WASTING MY TIME SEND ME FULL REFUND, SELLER: WE'LL GIVE $13 REFUND. I DECLINED, AND FINALLY, I GOT A RETURN LABEL AFTER WEEKS OF EMAILING BACK AND FORTH.once they received the item, they deducted 50% off the total price and refunded me the rest.I asked them why did you not give me a full refund, he replied : open a case with **** !just so you guys know that are reading this, once **** steps in, they will reimburse me for the balance , since the item comes with **** GUARANTEE" BUT THE SELLER DOES'NT HAVE TP PAY ANYTHING.I WILL TAKE THE SELLER TO COURT , JUST SO I CAN TEACH HIM A LESSON.He wasted SO SO much of my time over a $20 item.I have NEVER experienced anything like this online, and i bought 100's of parts!Do yourself a favor and stay away from this seller.His products are selling for a low price for a reason ( JUNK) !
WOWparts.com Response
12/12/2023
Dear ****,
We sincerely apologize for the inconvenience you've experienced with your recent purchase. We understand the frustration caused by the damaged item, and we're truly sorry for any inconvenience caused during our communication.
To address your concerns, we have initiated a full refund for your purchase through ***** Please note that it may take a few days to reflect on your end. We genuinely appreciate your understanding in this matter, and we are committed to ensuring your satisfaction.
If there's anything more we can do to assist you or if you have further questions, please feel free to reach out. Your feedback is essential, and we aim to learn from this experience to enhance our services.
Best regards,
***Review from Thomas L. H.
1 star08/08/2022
I have been waiting for a response on order ****. I have sent the part back that was wrong. Waiting for part shipment confirmation. Its been over three weeks since original order. very hard to get thru on the phone. Getting the run around on every call when i can get thru. I am either owed a refund of $215 or the correct part. Not impressed at all.WOWparts.com Response
08/11/2022
Hi ******,I couldn't find the order #**** in our system. Could you please let me know where you ordered? ************** wowparts.com or another marketplace? More details, more helpful. Best regards,***Review from Denis S
1 star03/26/2022
Do not buy anything from Wowparts.They sent mouse pad instead of PC mouse. I was told that is what i ordered, which is a complete lie. I had a photo of order. They would not work with me and did not offer a refund. Worse company i've have ever had to deal with.WOWparts.com Response
03/29/2022
Hi Denis,Could you let me know your order number? it seems not our company's action style. Anyway, I hope I can verify the transaction first, if it's our problem, please give us a chance to resolve it. You can send email to [email protected] Best regards,***Review from Keith A
1 star12/18/2021
Do not buy from this company. The company does not stand behind the products they sell. Their LED bulbs are junk and don't function as they are supposed to, and they won't issue a refund for defective products.
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