Business ProfileforWOWparts.com
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 3120 Osgood Ct, Fremont, CA 94539-5652
- BBB File Opened:
- 4/23/2009
- Years in Business:
- 18
- Business Started:
- 1/1/2006
- Business Started Locally:
- 1/1/2006
- Business Incorporated:
- 6/20/2006
- Type of Entity:
- Corporation
- Number of Employees:
- 2
- Alternate Business Name
- Neoteric Solution, Inc.
- Business Management
- Mr. Jim Zhao, President
- Contact Information
Principal
- Mr. Jim Zhao, President
Customer Contact
- Mr. Jim Zhao, President
- Additional Contact Information
Fax Numbers
- (888) 352-6634Primary Fax
Email Addresses
- Primary
Website Addresses
- (888) 352-6634
Customer Complaints
4 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/27/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
SAMI B
12/11/2023
WOWparts.com Response
12/12/2023
Dear ****,
We sincerely apologize for the inconvenience you've experienced with your recent purchase. We understand the frustration caused by the damaged item, and we're truly sorry for any inconvenience caused during our communication.
To address your concerns, we have initiated a full refund for your purchase through ***** Please note that it may take a few days to reflect on your end. We genuinely appreciate your understanding in this matter, and we are committed to ensuring your satisfaction.
If there's anything more we can do to assist you or if you have further questions, please feel free to reach out. Your feedback is essential, and we aim to learn from this experience to enhance our services.
Best regards,
***
Local BBB
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