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Find a Location

Harper Motors has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforHarper Motors

    New Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers new and used automobile sales.

    Products & Services

    We offer new Fords and Kias as well as a wide selection of used cars. We have a full service and repair shop as well as a dedicated oil change shop. We offer a wide selection of factory parts for the do it yourselfer.

    Business Details

    Location of This Business
    4800 N US Highway 101, Eureka, CA 95503-9401
    BBB File Opened:
    10/28/1993
    Years in Business:
    76
    Business Started:
    3/2/1948
    Business Started Locally:
    3/2/1948
    Business Incorporated:
    3/2/1948
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 00072 for this business, issued by DMV Occupational

    These agencies may include:

    DMV Occupational

    4700 Broadway

    Sacramento CA 95820

    (800) 777-0133

    http://www.dmv.ca.gov/portal/dmv/detail/dl/dl_ol

    Type of Entity:
    Corporation
    Number of Employees:
    65
    Alternate Business Name
    • Harvey M. Harper Co.
    Hours of Operation

    Primary

    M:
    8:30 AM - 7:00 PM
    T:
    8:30 AM - 7:00 PM
    W:
    8:30 AM - 7:00 PM
    Th:
    8:30 AM - 7:00 PM
    F:
    8:30 AM - 7:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Su:
    11:00 AM - 5:00 PM
    Business Management
    • Mr. Trevor Harper, General Manager
    Contact Information

    Principal

    • Mr. Trevor Harper, General Manager

    Customer Contact

    • Mr. Trevor Harper, General Manager
    Additional Contact Information

    Fax Numbers

    • (707) 443-3839
      Primary Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/31/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I bought a truck from Harper Motors on 4-16-22. I paid the tax and license fee through **********************. On the contract it shows 4,878.64$ sales tax, 551$ vehicle license fees, 407$ Registration/Transfer/Titling fees. Harper Motor sent me a letter saying they over paid *** fees by 142$ and sent the money to my lender. I didnt think much about it because its happened on other vehicles Ive bought. The truck had Harper Motor plastic plates on it when I test drove it and bought it. I received the new plates/stickers in the mail aprox. 3wks. later. I received a notice this month for 913$ reg. renewal due by 10/31/22. Which seemed strange because I bought it in April. I looked at the *** Registration card in the truck, it states 10/31/21 TO 10/31/22. I went to ***************** on 8/31/22 to ask them why am I paying registration already? I purchased the truck in April. They said the truck had already been registered in ********** so they go off that date. I told them I paid 816$ in April. She called *** headquarters and they told her the truck registration was expired and had back fees the dealership didnt pay. So I called the dealership and talked to them. They said it wasnt their problem. I told him they did not disclose that the truck had expired registration and I had to pay their delinquent fees to bring it up to date. I also told him why would I pay registration from Oct 2021 to April 2022 when I didnt own the truck and they did. He said they do it all the time. I told him that is fraud to not disclose to a customer that they are paying the dealerships late fees. He told me thats the way it is and they are not going to do anything about it. I told him that is very dishonest to not disclose hidden fees to the consumer who is trusting you to he honest. I bought the truck in April, not October for financial reasons of other reg. due throughout the year. Now, due to their dishonesty my family is faced with a financial hardship in October.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB serving the San Francisco Bay Area and Northern Coastal California

    BBB Reports On

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