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          Apartment List has 1 locations, listed below.

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            Business ProfileApartment List

            Apartment Rental Service
            BBB accredited business

            Additional business information

            Additional Info:

            Apartment List believes that everyone deserves a home that they love. By taking time to ask renters important questions about their preferences, Apartment List is able to better understand renters' needs, often better than they even understand themselves. The technology and machine learning creates a curated journey that improves the overall renting experience. Learn more at www.apartmentlist.com.
            See all additional business information

            Contact Information

            San Francisco, CA 94107-6809

            Visit Website
            (415) 817-1068

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            Get a Quote

            Customer Reviews

            1/5

            Average of 26 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            16 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/13/2015

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Apartment List offers apartment rental listings.

            Business Details

            Location of This Business
            San Francisco, CA 94107-6809
            BBB File Opened:
            8/21/2013
            Years in Business:
            12
            Business Started:
            9/14/2011
            Business Started Locally:
            9/9/2008
            Business Incorporated:
            9/11/2008
            Accredited Since:
            5/13/2015
            Type of Entity:
            Corporation
            Number of Employees:
            199
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            16 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/21/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            I found a property I was interested in and filled out the application, paid the fee. I did get a text message asking to fill out the application form again. I text back that my bank was debited the $52.00 and did not want that to happen again.I Did not receive a confirmation or call in almost 1 week. All I want is my money back.
            Read More
            Read 15 More Complaints

            Customer Reviews

            26 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Daniel T

            02/06/2024

            I have been scammed over month. Im lost ***** dollars worth of money. I never him in person. I have to changed my social security card. This is in **********. Apartment list is failure to identify scam. I feel heartbroken about it. I told myself I never called scam again.this is take place **** *********** unit *******************************.

            Apartment List Response

            02/08/2024

            Hi ******,We are so sorry to hear this. We take scams very seriously and make every effort to eliminate them from our site. While we strive to only partner with those who share our values, we do utilize feeds for some smaller unit properties and we rely on those partners to verify the validity of the listings they provide. We have removed the property you mentioned- thank you for reporting it.******,******
            Read 25 More Customer Reviews

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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