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          Ashley Furniture Home Store has 1 locations, listed below.

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            Business ProfileAshley Furniture Home Store

            Furniture Stores
            BBB accredited business

            Contact Information

            1441 N Green River Road

            Evansville, IN 47715

            Get Directions
            Visit Website
            (812) 471-2090

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            Customer Reviews

            2/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            13 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/19/2007

            Years in Business: 34

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers home furniture and accents, living room furniture, sofas, bedroom furniture and matresses, dining room tables, used furniture; plus delivery and financing.

            Business Details

            Location of This Business
            1441 N Green River Road, Evansville, IN 47715
            BBB File Opened:
            10/17/2007
            Years in Business:
            34
            Business Started:
            1/1/1990
            Business Started Locally:
            10/11/2007
            Business Incorporated:
            5/8/2006
            Accredited Since:
            10/19/2007
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            60
            Alternate Business Name
            • Bosler Investments, LLC
            Business Management
            • Mr. Tim Bosler, General manager
            • Mr. Dean Bosler, President
            • Ms. Jennifer Goehring, Manager
            Contact Information

            Principal

            • Mr. Tim Bosler, General manager

            Customer Contact

            • Mr. Tim Bosler, General manager
            • Ms. Jennifer Goehring, Manager
            Read More Business Details and See Alerts

            Customer Complaints

            13 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/03/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            We bought a Temper-pedic mattress from the Ashley Furniture store in Owensboro that had a 10 year warranty. After less than one year we started having issues with the mattress sagging and being very uneven. We have reached out to the store multiple times and were met with horrible customer service and no help in rectifying our problem. We have submitted claims to the warranty center twice with no solution/response. When we called the store the last time the manager told us he was “exhausted dealing with us. This has been very frustrating as this was an over $4000 purchase and we have had horrible sleep on the mattress. My husband has had to start going to the chiropractor, which is costing us even more. We are very frustrated and don’t know where else to go for help.
            Read More
            Read 12 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Ken F

            02/22/2022

            My 94 YO father-in-law bought a recliner from these folks this month and the chair was defective when delivered. The store offered to repair this issue in 3 weeks. They also admitted that they were aware of the defect when they sold the chair but intended to repair it once the mfg. supplied the parts. Since a complaint had to be made before the store agreed to repair the chair and admitted to these facts this approach to selling seems deceptive and untrustworthy. He has requested that they refund his payment and they have agreed to this but only after they pick up the chair. I'm not sure we can trust them to keep their word and we will avoid this store in the future. If they do not honor their refund agreement we will file another BBB complaint to alert shoppers to the hazards of doing business here. Once the money is refunded we will buy a replacement elsewhere.

            Local BBB

            Tri-State Better Business Bureau, Inc.

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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