Business ProfileforServpro of East Evansville

Mold remediation & reconstruction was started in April, 2022 & is not complete yet, over 1 year later. ServPro Vincennes started the job & was terminated June 1st, 2022 for not working. They called in ServPro West to save the job. When that didn't happen, my insurance adjuster called in ServPro East. During "reconstruction", those hired by ServPro East damaged my home resulting in cracked living room & hallway ceilings because their "handyman" didn't know how to build a header, (they built out of scraps of 2x4's) which allowed no support for the existing surrounding ceilings allowing the ceilings to drop & crack. They filled the cracks with caulking & painted over & called them fixed. Water lines were cut off & left open throughout the house-there was no water until Mar, 2023; new walk-in shower only has subfloor under 2/3 of the shower floor which caused the side seams to not match up & have gaps (they filled with caulking) & the shower floor is unstable. New flooring was installed before the 2nd "handyman" did the drywall/painting. He did not protect the new flooring & had an incident of his mixer being on the wrong setting - throwing compound all over new flooring, walls & cabinets. The new flooring is now stained, scratched and gouged. The flooring company that ServPro hired to install the flooring did not properly install. Flooring does not snap together in some areas, just butted up to next piece. Flooring cut short of walls and doorways in some areas living gaps that the baseboard will not cover. ServPro East said damaged flooring would be covered under warranty. Flooring company said they will not cover damages caused by the people ServPro had working in there. ServPro East took some personal property from my home to store in their facility & will not return unless I agree they are not responsible or liable for anything. They have $45,000 of insurance money & I got an incomplete & shoddy job. I have video/photos to support everything I've stated.