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Find a Location

B & G Air Conditioning Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforB & G Air Conditioning Inc

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/13/2024

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    B&G Air Conditioning, Inc. is a full service contractor.

    Products & Services

    Sales Sevices, Installations, Duct Work, Duct Cleaning, Convertions From Evaporative air to Refrigerated air,Mechanical work Residential and Commercial:Walking coolers,Freezers, Ice machins ect. Plumbing service commercial and residential

    Business Details

    Location of This Business
    7144 Dale Rd, El Paso, TX 79915-2335
    BBB File Opened:
    11/7/2005
    Years in Business:
    20
    Business Started:
    11/12/2003
    Business Started Locally:
    11/12/2003
    Business Incorporated:
    12/22/2006
    Accredited Since:
    3/13/2024
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of TACLA00022859C for this business, issued by Texas Department of Licensing & Regulation. The expiration date of this license is 3/12/2025.

    These agencies may include:

    Texas Department of Licensing & Regulation

    P.O Box 12157

    Austin TX 78711

    (800) 803-9202

    https://www.tdlr.texas.gov/

    Type of Entity:
    Corporation
    Alternate Business Name
    • B & G Mechanical Air Conditioning and Heating
    • B & G Air Conditioning
    Hours of Operation

    Primary

    M:
    8:00 AM - 4:00 PM
    T:
    8:00 AM - 4:00 PM
    W:
    8:00 AM - 4:00 PM
    Th:
    8:00 AM - 4:00 PM
    F:
    8:00 AM - 4:00 PM
    Sa:
    By Appt. Only
    Su:
    Closed
    Business Management
    • Carlos Granados, President
    Contact Information

    Principal

    • Carlos Granados, President

    Customer Contact

    • Carlos Granados, President
    • Griselda Granados, Vice President
    • Lluvia Castro, Office Manager
    • Cindy Montes, Administrative Assistant
    Additional Contact Information

    Fax Numbers

    • (915) 852-1897
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/19/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I had HVAC installed in my house in 2020. It went out June 2023. We called contractor B&G mechanical and they said it was still under warranty but we had to pay for labor. They repaired it and it went out 2 days later and we called them back for repairs. Supervisor has refused to talk to me. They want an additional $2134 for parts and labor. I asked for an itemized quote and was refused one. Then later the receptionist called my husband and said they were refusing to do any more service for us and we had to look for someone else.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Josue R

    5 stars

    09/10/2021

    Great company! I was in need of service done to my AC right away. I did a quick search online, and I decided to call them. I was able to get an appointment that same day. A few hours later they arrived to my home, and started to work on my AC right away. I'm very satisfied with their job, I will be calling them again next time I need my AC service.

    Local BBB

    BBB El Paso

    BBB Reports On

    BBB reports on known marketplace practices.

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