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Find a Location

Paul Davis Edmonton has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPaul Davis Edmonton

    Fire and Water Damage Restoration
    BBB accredited business

    Additional business information

    Additional Info:
    Sunday: Closed
    Monday to Friday: 8:00am - 5:00pm
    Saturday: Closed
    The company states that they are not affiliated with with the company "PDS of Edmonton". The company states that the company was an old franchise which had had its license terminated as of March 15, 2008.
    See all additional business information

    At-a-glance

    Customer Reviews

    4.5/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 15/1/2016

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    14305 128 Ave NW, Edmonton, AB T5L 3H3
    BBB File Opened:
    13/5/2005
    Years in Business:
    15
    Business Started:
    24/10/2008
    Business Incorporated:
    24/5/2008
    Accredited Since:
    15/1/2016
    Number of Employees:
    24
    Alternate Business Name
    • Paul Davis Systems of Edmonton
    • Paul Davis of Edmonton
    • Mardel Construction Ltd
    • Paul Davis Systems - Restoration
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Lisa Cramer, General Manager
    • Rico D'Elio
    Contact Information

    Principal

    • Lisa Cramer, General Manager

    Customer Contact

    • Lisa Cramer, General Manager
    Additional Contact Information

    Fax Numbers

    • (780) 454-4095
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Preparing for and recovering from flooding

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had a housefire in November of 2021 In May of 2022 Paul Davis were assigned to complete restoration. They do not follow through on timelines nor do the communicate appropriately. At this point I have moved home despite work not being complete. After doing a walk through on January 27th I was told I would be given a timeline within the week. This has not happened still. I have no faith, based on past experiences that when I do get a timeline for work completion it will be respected. My front door lets in cold air, cold air is coming down my hood fan, counters need to be replaced a drain pipe is blowing in the wind and banging against my house and there are many cosmetic deficiencies. I want Paul Davis to be held accountable to completing this work in a timely fashion. My project manager is ***** ********. I just want the work done so I can move on with my life. This is greatly negatively impacting my life and mental health. It’s been going on too long.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kerry H

    3 stars

    26/04/2023

    ********************* was great to work with as for their subcontractors their work is questionable at best,myself and my wife were very disappointed.

    Paul Davis Edmonton Response

    01/05/2023

    Good Afternoon *****,Thank you for your feedback. I'm sorry that you didn't have a good experience with our sub-contractors. If you wouldn't mind giving us a few details, so we can improve the experience in the future. You can reach our office at ************ and speak with *********** or **********************Thank you

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