Business ProfileforC. Woods Company

On 10/06/2023 a technician was dispatched to **** FM ****, **************, ***** ***** for repair of an AC unit. I'm the owner of the house and it's a rental. During the course of the repair the technician improperly wired the blower motor to the unit and when he repowered it my unit began to smoke, wires were burning. Immediately following this incident the technician told my tenants that his nerves were shot and asked them if he could drink a beer. My tenants were already drinking since they were at home. They incorrectly gave him that beer. The wife then texted me and told me what had happened and that the technician was now drinking beer with her husband. She also stated that the techs supervisor was on his way there to correct the techs errors. When the supervisor arrived he called me and told me that his tech had not drank any beer on this job. I questioned the tech and he denied drinking beer. I then questioned the husband/tenant and he informed me that he had given the tech a beer but did not see him drink it. I then questioned the technician again about the beer and this time he admitted receiving the beer but claimed to have poured it out on the ground. I now have video from a Ring Doorbell camera proving the Tech was drinking. The following morning I received a very hostile phone call from ****, the owner I believe, and he was defending his tech, he told me his tech did open the beer thinking it was water and took a sip, then poured it out. **** also refused to provide an itemized receipt to me so I could check charges. Later, after I stated I would file a complaint thru TDLR about the receipt they e-mailed me an attachment claiming it was an invoice, however, it failed to open for me. **** has also told me to never call his company again. I now have no idea what I paid for and no idea what damage was caused to my unit. **** is a very angry and hostile man, but after now reading other reviews on the BBB site I see that's normal.