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Business ProfileforGorman McCracken Volkswagen Mazda
At-a-glance
Business Details
- Location of This Business
- 800 E State Highway 31, Longview, TX 75604-5909
- BBB File Opened:
- 8/1/1984
- Years in Business:
- 63
- Business Started:
- 1/1/1961
- Business Incorporated:
- 1/1/1961
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Business Management
- Ms. Pashun Madden, Office Manager
- Mr. Reggie King, General Manager
- Contact Information
Customer Contact
- Mr. Carl Barnett, Owner
- Ms. Pashun Madden, Office Manager
- Mr. Reggie King, General Manager
- Additional Contact Information
Fax Numbers
- (903) 753-2744Primary Fax
- (903) 753-2744
Customer Complaints
9 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Garret S
06/08/2022
Gorman McCracken Volkswagen Mazda Response
06/09/2022
Spoke to ******* on 06/08/22 and told the the truth , his friend's car with 100K plus and a bad steering rack was only worth ACV $14500.00 and the friend that he is referring to owed $8000.00 more then what the car was worth, we were only showing them Traded in Value to wash them out of the negative equity they had. Banks loan money on how much advance they are giving. Credit may be a good score but there is so much more that goes into the lender determining the APR such as equity, down payment, LTV, term, credit worthiness, selected vehicle, etc. LTV was high so the rate was high, even after his friend's $1000.00 down payment LTV was still high due to negative equity which had a huge bearing on the APR that the lending institution offered the customer. The papers that the customer signed before the finance department disclosed everything for the customer. APR, warranty, price, trade, payment, etc. was all disclosed before customer went into the financing department.
Gorman McCracken Volkswagen Mazda Response
06/09/2022
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