At-a-glance
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Business Details
This is a multi-location business.
- Location of This Business
- 21700 Melrose Ave, Southfield, MI 48075-5629
- BBB File Opened:
- 2/20/2009
- Years in Business:
- 23
- Business Started:
- 11/15/2000
- Business Started Locally:
- 11/15/2000
- Business Incorporated:
- 11/15/2000
- Accredited Since:
- 12/6/2021
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Ms. Carrie Wheeler, COO
- Mr. Jim Geiger, CEO
- Mr. Joe Oesterling, Chief Technology Officer
- Contact Information
Principal
- Mr. Jim Geiger, CEO
- Additional Contact Information
Fax Numbers
- (248) 281-0473Primary Fax
- (248) 281-0473
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/08/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Ana M
07/31/2023
NEXCESS.net LLC Response
08/01/2023
Dear ***,
Thank you for sharing your experience with us. We're so sorry to hear that your visits with our team did not meet your expectations, and we sincerely apologize for any disappointment you may have felt.
We strive to provide exceptional service to all our customers, and it's clear that we fell short in your case. Your feedback is valuable to us, and we appreciate you bringing this matter to our attention.
We are actively investigating the issues you mentioned and are committed to improving our services to prevent similar situations in the future. We also want to thank you for taking the time to speak to one of our supervisors today regarding this matter. Your feedback helps us identify areas for improvement, and we take your concerns seriously.
Once again, we apologize for any inconvenience caused and thank you for giving us the opportunity to improve. We hope you will consider giving us another chance to exceed your expectations in the future.
Best regards,
Team Nexcess
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