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Find a Location

Feldman 1 800 Pre Owned has 1 locations, listed below.

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    Business ProfileforFeldman 1 800 Pre Owned

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/18/2022

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5300 Highland Rd, Waterford, MI 48327-1969
    BBB File Opened:
    10/26/2011
    Years in Business:
    14
    Business Started:
    8/28/2009
    Business Started Locally:
    8/28/2009
    Business Incorporated:
    8/28/2009
    Accredited Since:
    3/18/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Feldman Hyundai
    • Feldman Hyundai of Waterford
    Contact Information

    Principal

    • Mr. Jay S Feldman, President

    Customer Contact

    • Mr. Jay S Feldman, President
    Additional Contact Information

    Fax Numbers

    • (248) 264-5160
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/12/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    on 11/14 I went to the FELDMAN Chevorlet dealership in Waterford, MI. I told *********************, I wanted a small SUV with a 6cylinder engine. He brought out a 2015 equinox. **** said was not past the safety inspection yet and they didn't have the title yet. As a result, i was not able to test drive it off the lot. He said we will put you in a loaner car and get this safety inspection and title all set for you to test drive. **** then said after you are able to drive it and you don't like it don't worry we will look for something else. They gave me a loaner car until the inspection and title were cleared. They called on 11/24 and said the loaner was sold and to come to get my car it's ready. Went Friday 11/26/22 at 9:00 AM per their request. Only to sit there until 11 am. **** was not there on this day. Another sales girl **** told me to sign the papers and she will get the keys for my drive. 20 mins After the papers were signed **** told me they lost the keys and to take the loaner home again. 2 days later on 11/29 i called **** to see what was up. He said the key was not lost a technician had it. Also, the car wasn't ready for test driving on 11/26 as the safety inspection had not been done yet anyway. He wasnt sure why they called me in to sign when it wasnt past inspection. Later the same day about 6:30 pm we were able to come to get the car. As soon as we got in i mentioned some safety censor lights were on. **** then said give it a drive, we will talk when you come back. Drove it 1/2 way around the block and came back. The car had a terrible (howl). As if the hubs or bearings were bad. I also mentioned that it was not the engine we discussed. **** said he will have it looked at and present new options... The next day **** called and said, the loan is funded there is nothing that can be done. I said, "there are no options at all to work with me on getting the car/engine i asked for? and im stuck with it, even though i was led to this point with confusion and lies? He said, "people dont return cars, feel free to leave it on the lot. Its your credit." I still do not have the car as of 12/01. I have not had this car in my possession yet. I am not sure what my options are here. I dont understand i WORKED my **** off fixing my credit to only be tricked into signing papers for a car that seems unsafe and didnt ask fir in the first place..... It was like they spun me in a bunch of circles and then said why cant you walk a straight line........... Im heart broken and lost. Please advise.
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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    C. B.

    1 star

    10/27/2022

    Traded a car in for a car that has a bad transfer case and a bad wheel bearing that needs replaced. I'm literally STUCK with a car I cannot drive they are looking bad for business at this point and I won't stop getting on their a** about fixing my car !

    Feldman 1 800 Pre Owned Response

    10/28/2022

    The Dealership is just waiting on parts to get the vehicle fixed under the warranty the customer purchased.

    Customer Response

    10/29/2022

    The guy told me the parts should be in this week . I'm getting really impatient with you guys at this point because you guys need to figure out something I need a car ! I traded you guys a perfect running car and you guys gave me a car I can't even drive I only made one payment on it and I haven't even been able to drive it for a month now that's ridiculous. Something NEEDS to be done !!!! **** ignores my texts so at this point if you guys are going to think this car will not be fixed you all are wrong because I'm not going to stop until this car is fixed or until you take this car back and find me another one !!! I'm going to keep reporting you all until there is some investigation there at that place. You guys screwed me over ... But Im not giving up I'm really upset with you guys you guys make business look so bad right now ...

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