Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

World of Floors, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforWorld of Floors, LLC

    Flooring Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/28/2015

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    50327 Hayes Rd, Shelby Township, MI 48315-3231
    BBB File Opened:
    1/14/2013
    Years in Business:
    12
    Business Started:
    1/1/2012
    Business Incorporated:
    2/2/2012
    Accredited Since:
    8/28/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • AVEP World of Floors, LLC
    Business Management
    • Ms. Stephanie Pedick Kinsler, Administrator
    Contact Information

    Customer Contact

    • Ms. Stephanie Pedick Kinsler, Administrator
    Additional Contact Information

    Fax Numbers

    • (586) 353-1799
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sh S

    1 star

    02/06/2024

    Cheapest price but at a cost! World of Floors was the lowest price out of 3 carpet companies. We took the deal. 2 guys showed up to install- political stickers on their unmarked van, no hello, no introduction, no name given, just walked in as I had the door open waiting. I let it slide, I just need carpet and stat! Showed them the rooms to be carpeted. They got to work. Turned on their radio, no courtesy of asking, and played **************** No thanks. Never asked to use facilities, just helped his self to our main floor bathroom and didnt wash his hands- I wouldve said yes, its about principle! Yelled down to me from upstairs, without addressing me since he never asked my name, that I needed to call the office to pay the rest owed Id call but they dont trust me! Ha ha You have to do it before I cut the carpet.Dragged the carpet across two freshly painted corners of drywall that had to be repaired. No boot covers on the brand new carpet. Left a bare floor spot in a closet- he obviously cut it wrong or didnt measure square. Inappropriate discussion of a poor taste of movie quote. (This sounds like nitpicking but seriously not ok discussion and the WORST customer service experience, or lack there of Ive ever endured)Complain to the service mgr and tell her we DO NOT want him back in our home. Same dude, *****(we found out, for the record), shows up with no confirmation of anyone coming out to repair. I question why he is at my home. He gets upset at me and gets in his van and tears out of my driveway, down the street. Only to show back up 5 minutes later!! Psychologically unstable temper, apparently, with a very fragile ego! My husband calls this ******************* and is hung up on. We cannot get the service manager back on the phone and no one wants to help us in the office. Inappropriate, disrespectful, and a liability! WoF should be embarrassed to have such a person representing their company! I feel threatened in my own home!Not worth the money we saved!

    World of Floors, LLC Response

    03/07/2024

    We apologize if the installer didn't ask to turn on C*H*R*I*S*T*I*A*N R*A*D*I*O. We find that most customers prefer to hear the sound of music rather than the tools during the installation process. We are glad that the service your husband scheduled has been resolved. If you need anything in the future please do not hesitate to reach out to our office.

    World of Floors, LLC Response

    03/07/2024

    We apologize if the installer didn't ask to turn on C*H*R*I*S*T*I*A*N R*A*D*I*O. We find that most customers prefer to hear the sound of music rather than the tools during the installation process. We are glad that the service your husband scheduled has been resolved. If you need anything in the future please do not hesitate to reach out to our office.

    Local BBB

    BBB of Detroit & Eastern Michigan

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.