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Find a Location

Michigan Basements has 1 locations, listed below.

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    Business ProfileforMichigan Basements

    Basement Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/2/2020

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Michigan Basements has years of experience with basement waterproofing, crawl space encapsulation and foundation repair throughout Southeast Michigan. Our skilled technicians will inspect your home and guide you throughout the entire process, showing you and your property the respect they deserve.  Our Permanent Waterproofing Solutions are backed with a Lifetime Transferable Warranty.

    Products & Services

    Basement Waterproofing, Crawslpace Encapsulation, Sump Pump Installation, Foundation Bowing Repair, Foundation Crack Repair, Foundation Piering, Foundation Settling Repair

    Business Details

    Location of This Business
    2378 Franklin, Bloomfield Hills, MI 48302
    BBB File Opened:
    6/27/2013
    Years in Business:
    11
    Business Started:
    9/7/2012
    Business Started Locally:
    9/7/2012
    Business Incorporated:
    9/7/2012
    Accredited Since:
    10/2/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Michigan Basements
    Business Management
    • Mr. Andrew Akash, Owner
    • Mr. Joey Jonna, Contractor
    Contact Information

    Principal

    • Chris Roumayah, Owner

    Customer Contact

    • Chris Roumayah, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/10/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I had michigan basements out in 2017 for a crawl space inspect/cold floor issue. I was told to encapsulate the space and that they would tap into the heating ducts in my crawlspace to create a heated encapsulated space. I was told the job was completed and I signed off. To find out later by one of their workers that I have no heating ducts in my crawl space and I was now left with a encapsulated space with no ventilation. I contacted them and they let me know that the man who told me it was completed and had me sign off was fired. Their resolution was to create a vent through my floor to heat the space. But what they actually did and I was was left with was a cut open hole in my bedroom floor to my crawlspace. I exhausted myself to have them correct this over 2 years. I was told they would install a crawlosphere fan to correct the problem. What they installed was a computer fan and applied vapor barrier over my floor joists which has now caused a horrible musty smell in my home-worseni
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Heidi J

    5 stars

    08/14/2023

    Last January I began to notice small amounts of water seeping through my basement floor in my 94-year-old house. I thought it might be just condensation, so I ignored it until March, when the water seepage became much worse after heavy rains. I have lived here for 13 years and never had ground water seeping in before. But water always wins and I knew I couldnt ignore the problem any longer. So I searched basement waterproofing online and found MICHIGAN BASEMENTS with their 5-star stellar reviews. Their appraiser, ***** came right out to assess the problem and gave me a very comprehensive bid for the work. Because he had taken into consideration every minute detail, I signed a contract on the spot. They started the work at the beginning of August. The job took four solid days of backbreaking and thorough work by the team. They were very congenial, polite and considerate of my space and comfort. The team carefully covered my possessions, tools and equipment with heavy plastic before they began. **** was the team leader. He kept me apprised of every step of the job, showed me my new sump pump, and taught me about the battery back-up. His cement finishing skills were like something out of the Renaissance smooth like glass and absolute perfection. Each subsequent inspection brought glowing comments from the city inspectors, admiring the beautiful job. Now that its done, I couldnt be happier! And I no longer have that dreaded ******* of water in my basement hanging over my head. This has brought me more peace of mind than I have known in years. I would recommend Michigan Basements without hesitation. They supply a lifetime warranty which then transfers to any subsequent owners of the property. There are cheap and DIY solutions, but in the long run, you want the best and the most thorough. And a job like this adds to the value of your home.

    Michigan Basements Response

    08/15/2023

    *****. Thank you for taking the time to leave us a 5-star review! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with Michigan Basements. We take pride in our work and customer service. Thank you for being so patient with the City Inspection process and the multiple inspectors. We are thrilled you are very happy and can rest assure that your basement will stay completely dry with a lifetime warranty. Please feel free to contact us with any questions, comments or concerns in the future. Take care *****!

    Local BBB

    BBB of Detroit & Eastern Michigan

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