Business ProfileforCastle Pines Academy

Disclaimer: This is NOT about the current staff but about the owners of the facility. *********************************** on you. Shame on you for calling yourselves business owners and shame on you for claiming to care about the staff, children and parents in your facility. When I first brought my child here I was immediately welcomed by the directors of the facility. The CURRENT staff in leadership, front desk and early preschool/preschool classes (I cannot speak for the infant classes but I have never had a bad interaction with them either) are your ONLY saving ****** You have consistently neglected the building care (dirty carpet, repainting, tile repairs), supplies teachers need for their jobs, ***************** for the kids, made parents bring their children's own meals (without discounting rates) and are either understaffed or under trained your newcomers. You yourself don't even set foot in your own business more than a few times a year in the 2 years we have been there I have NEVER seen you. People do not leave their jobs they leave terrible managers and ownership. In this case its the ownership. Obviously I don't know all the details but this is my experience. With your license currently under probation (again) you have failed to rectify these issues time and time again. Expecting parents to pick up their children on a dime when you are out of compliance or overburdening your staff with too many children with no alternative solutions. You have taken zero accountability for your actions (or lack there of). While I'm sure you have been in contact and under contract for Highpointe Academy to take ownership for some time now you have chosen to NOT tell parents or staff you were closing operations until the last possible second. A three day notice. What a ******* JOKE. You have not offered severance to your employees, alternative care options for parents or even a contact number to address parents grievances. You are cowards. You clearly do not care how this impacts the families that are providing you with an income and made sure your pockets would be lined to the very end. All the while leaving parents who depend on YOU scramble to find care before Monday, unable to vet them appropriately, unable to budget, unable to even TOUR places in some cases but most importantly taking away the stability and relationships our children have made with the staff that has loved and cared for them like family. I have and will be making complaints to the Department of children services regarding your license as well as to the ******************** on (all) if your LLCs. since you have chosen to hide.

Hi, This is a very unfair and incorrect depiction of facts. We as owners are present nearly every day at school and are working with our staff with every challenge. Please contact me directly so that I can answer your questions and clarify any misinformation. It is not an easy decision for us to transition our school to another organization but the decision is made to better serve our families and staff. The new operators are very experienced and dedicated to improve and enhance services. Please give us an opportunity to talk to you to about all the good things that are planned for the school. I wish you not post this without talking to us. We have always told our staff and parents to not hesitate to talk to us if they have any concerns. Thanks.