Business ProfileforRex Roofing & Restoration, LLC

I had a great experience working with Heartland Construction Services LLC (also known as Rex Roofing & Restoration, LLC). They were able to get the job done quickly and efficiently, and they were very customer service oriented. I contacted *** from Heartland in January 2022 for the first time. He appeared to be very transparent, knowledgeable, and honest. The company also had the right documentation, reviews, and insurance coverage required to finish the job. I feel like they explained the process extremely well from start to finish.***, the project manager was out several times to make sure the job was done right. He even came back days later to finish painting the inside trim around the skylight. ******* kept me informed and always was on top of addressing any concerns or needed information. Specifically, ******* was always quick to respond and always had the answers to my questions. She was a great advocate for me as the customer and helped to keep the project on track (despite those delays because of insurance). I really appreciate all her help in getting the job done. *** has a lot of experience with this kind of work, and he knows that insurance companies and building departments can be tough to deal with. He was really persistent in advocating for me and trying different approaches. His expertise and problem-solving skills were greatly appreciated.Heartland was also able to upgrade my roof with high-quality class 4 shingles and their team was professional, friendly, and courteous throughout the entire project. They also went above and beyond getting the payout I deserved from my insurance company. The fight dragged on for much longer than it should have, but even the lawyers didn't care to take it on. I can only be eternally grateful for going to bat for the customer and doing what's in their best interest through and through.In short, Heartland is top-notch in every way-I highly recommend them!