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Skyline Property Management Inc. has 1 locations, listed below.

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    Customer ReviewsforSkyline Property Management Inc.

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    3 Customer Reviews

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    • Review from C. R.

      1 star

      04/17/2023

      Tried several times over 15 years to move here. Finally timing was right and move in date was scheduled. ***** was signed online two days prior to move in. I read lease very carefully to see how much money was needed at move in. On move in day, manager informed me I needed to include the full rent for the following month. My reading of the lease said that would have been true if the move in date was one day later. They set the date. I was allowed to move in. However, within days the manager phoned me again telling me I was still wrong and that I better get it right because next time. The hostility she exhibited was alarming. I contacted her supervisor who did say the manager needed more training. However, there was no apology or explanation from the manager. From then on, I felt threatened. I did not know what to expect.Questionable writeups became regular events. **** letters are not enough to state everything. Just after six months on the lease, a writeup was issued that had no basis in fact. It was signed by the manager, further endorsed by her supervisor. The issue was noise at 2:00 a.m. blaming multiple guests from my apartment. Both management people had rehearsed answers to my protests, and what I did say was completely ignored. When my lease was up, it was not renewed.No reason has to be stated when a lease is at its end in ********. Therefore I have wondered why they would fabricate a falsely created writeup. I think the manager most likely invented the accusations, then **** her supervisor into supporting the writeup. There was no interaction regarding facts. They simply refused to listen. There was no noise at the times cited, yet even that they refused to hear.Owners/managers will always win over renters when there are issues, but these people flat lied. Leases do not spell out consequences when management has breached the lease. The hostility that began my lease never stopped, but I was the one who had to pay.

      Skyline Property Management Inc. Response

      04/18/2023

      We understand that having complaints made against you can be frustrating and concerning, particularly if you believe that they are unfounded or fabricated. We take all complaints seriously and investigate them thoroughly to ensure that our community is a safe and comfortable place for everyone to live. The corporate office received multiple complaints directly from the other residents regarding the noise violations so they were addressed according to the policy used for all validated resident complaints.

      Your lease was not renewed as Skyline considered the business relationship between yourself and Heritage Apartments to not be working out. We hope that you find a place that meets all of your needs and expectations, and that you're able to create a positive and fulfilling living experience for yourself and those around you.

      Customer Response

      04/18/2023

      The writeup I challenged was delivered the day it supposedly happened. I did not have to try to remember the events of that night. In fact, I was relieved. We had no multiple guests. In fact, we lived by the doors that were allegedly slammed. There was no such noise as described even occurring that night.Corporate *** have received complaints at other times. You must be confusing your days. My neighbors would not lie about this. I believe your manager would and did. Then you believed her. Your manager failed to overcome her initial hostility toward us. We had enough real issues without fabricating a total lie. She should have waited a week, then perhaps our memory of the previous morning would not have been so fresh. Hearing We had to address it, out of both of your mouths sounded so fake and very rehearsed.
    • Review from Michael W

      1 star

      02/28/2022

      This property management group is not worried if their residents are getting sick from black mold that grows in their buildings. They have been aware of the issues regarding the hazardous conditions, and the fact that these unsafe conditions have made residents ill, yet they refuse to address or solve the issues that are endangering our health and safety.

      Skyline Property Management Inc. Response

      03/01/2022

      This resident has lived at two of our properties. He hasn't lived at any of our properties in over 5 years. We have gone through his work orders and there isn't anything about black mold. Are you sure you have the correct management company?
    • Review from Quelle

      1 star

      01/26/2022

      This is a horrible company. I have received one response from them regarding maintenance and they didnt even fix that correctly. Ive tried to contact them on several occasions and they never respond to anything. I have several neighbors on the same property having the same issues. Very unprofessional people in regards to the way they are running this company. They have double charged me rent every month that they have been on this property and I have to call every month to have them correct it. I was lucky enough the second time for them to actually show up and fix my furnace, which still isnt working properly, and be able to talk to someone in person about the rent charge and they corrected it. Im very disturbed by the lack of care and respect they have for their renters.

      Skyline Property Management Inc. Response

      01/27/2022

      I believe you have the wrong Management Company, we are Skyline Property Management, *** in ******* *** What is the name of the community that you live at?

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