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Find a Location

AT Smith & Co. has 1 locations, listed below.

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    Business ProfileforAT Smith & Co.

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/1/1994

    Years in Business: 47

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    AT Smith & Co offers property management.

    Business Details

    Location of This Business
    4425 Allison St, Wheat Ridge, CO 80033-3288
    BBB File Opened:
    4/11/1988
    Years in Business:
    47
    Business Started:
    1/1/1977
    Business Started Locally:
    1/1/1985
    Business Incorporated:
    12/1/1979
    Accredited Since:
    12/1/1994
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Steve W Smith, President
    • Mr. Thomas Chang, Bookkeeper
    Contact Information

    Principal

    • Mr. Steve W Smith, President

    Customer Contact

    • Mr. Steve W Smith, President
    Additional Contact Information

    Fax Numbers

    • (303) 233-4036
      Primary Fax

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/24/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    There really needs to be some kind of resolve for tenants, since these ******************** Groups and Owners just run roughshod over those tenants every which way but loose. They are protected by all these laws, giving them all kinds of protection while tenants have no rights.I am placing my case in the potential fraud category, because over the last three years my apartment, **********************, was flooded each year while I had approximately $ ***** worth of damage to my things - clothing, art, and personal items just last year, 2022, alone. Plus, a $273 moving charge I incurred because they made me move to another apartment, for which I still have not received any compensation. For the 2021 flood damage they blamed ****** Permanente from whom they received a settlement, however, totally ignored my claim. The flooding that occurred May 11, 2023, also damaged items in my storage shed.After moving in over the Thanksgiving weekend of 2019, there was a flood in said apartment for each of the three years that I occupied said apartment with the summer of 2022 receiving the worst damage. After this flood I was asked if I would move to another apartment because they wanted to go in and gut my apartment to fix the flooding damage. It took me about four to six more months before I could move, because the apartment complex first wanted me to move into a place that was across town, then the others were just not right, finally they let me move into an apartment on the third floor of my same building. I was never given any written or verbal notice of the potential problems of this flooding which occur on a regular basis. From my neighbor, I was told about a flood that occurred the summer before I moved in and that is why the previous tenant left. The fact this information was never given to me is fraudulent. This failure to disclose critical information on serious faults is because they do not want to discourage their future rentals while subjecting their tenants to potential and possibly serious damage in addition to potential health problems from the mold possibly growing behind these walls. There could have been serious structural water damage that was occurring with each of these floods. Not only the structural damage but the water damage from the mold growing in the walls and flooring after each of these reoccurring floods. My storage shed was flooded this week of May 11, 2023, with the heavy rains that occurred, this makes it four years in a row that I have been subjected to flooding and damage. This is after they wanted me out so they could make structural repairs. These repairs were just a big scam as they did nothing to make any necessary repairs that would possibly prevent this invasion of outside water.After I moved out in January 2023 within two to three months, they had re rented my previous apartment without making any of those so-called repairs they had me move out for. All they did was repaint the apartment with no repairs such as taking the walls down and removing the flooring to restore it with new construction to fix the flooding problems they were going to correct. The new tenant of my previous apartment was subjected to a flood this past week with this steady downpour of rain, just to show that management and the owners have no concern for their tenants. They had me move out because they stated my apartment needed repairs, then they turned right around and rented it less than 3 months after I moved. They made no repairs nor had any consideration or intentions to make these necessary repairs, just their concerns about making money and hurting another tenant.There are definite engineering problems with this apartment complex. First, starting with the poorly designed landscaping which is 2 to 3 feet higher in the southern end allowing for water to flow right into the sublevel apartments. The other construction and structure problems are the 1950s/60s sunken staircases. These stairs being lower than the walkways just act as a funnel for this ******* water. Then the doors are not designed to offer any kind of resistance to this ******* water because they have no watertight seals plus there is a gaping opening at the bottom adding for free-flowing water entrance. The small drain at the bottom of these stairs is a disgrace which leads to a poorly functioning sump pump situated right below said bedroom window dumping the water right back down the stairs.************ Apartments, ********************************************************** complex is managed by A T ********************************* Don *********************** Broker, ********************************************************************, and owned by ********************** *******************************************************************. **** ************************* is on the filings as the possible owner.In researching these companies, I noticed on Ownerly, that the tenant, *************************, from my first apartment previously filed a lien against ************** in early 2019 which was released later that year, Release #CO302019CO in the Jeffco Court System.
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tiara S

    1 star

    09/28/2021

    I tend to stray away from negative reviews unless I truly feel that I could help someone in the future. In this case, I have decided it could be in someone's best interested to read on.As a consumer, I don't like reading lengthy reviews. I'll bullet my main points.The management does not return phone calls. It is difficult to connect with anyone. Very little follow up from **** I went without heat on 2 separate occasions in the wintertime (once for 9 days, once for 5)The apartment location was very sketchy for a young, single woman living alone (not applicable to everyone, nor important to everyone)Management and staff is very rude and unhelpful when you do get in touch with them On the day of moveout, ******* was 30 minutes late to meet me I was told by ******* that the table, desk, and couch that I left in the apartment would total to less than $500 to remove, so I left them. 3 months later (after calling/emailing several times,) I was then told by **** that I left far more damage/haul off junk than my $1,200 deposit could cover, but that she wanted to be "nice" and not charge me. She would not send me an itemized **** to reflect this. I did not receive any part of my deposit back.I rented from Dover Apartments in ****** from November of 2019 to March 2021. The complex itself is very outdated, sketchy, and unpleasant. This is completely objective, but in hopes that I could save someone the headache, I want to emphasize how unsafe I felt here. This has less to do with the property management and more to do with the demographics, but it's worth noting.

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