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Find a Location

Patriot Pros Plumbing, Heating, Air, Electric has 1 locations, listed below.

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    Business ProfileforPatriot Pros Plumbing, Heating, Air, Electric

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/25/2024

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Patriot Pros Plumbing, Heating, Air, Electric is an electrical, plumbing, air conditioning, and heating contractor that offers HVAC services.

    Products & Services

    Plumbing, Heating, Air Conditioning and Electrical Contracting Services, HVAC Services

    Business Details

    Location of This Business
    701 Park St Ste A, Castle Rock, CO 80109-3114
    BBB File Opened:
    4/8/1999
    Years in Business:
    27
    Business Started:
    1/1/1997
    Business Started Locally:
    1/1/1997
    Business Incorporated:
    1/1/1998
    Accredited Since:
    4/25/2024
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Patriot Pros Plumbing, Drains, Heating and Air
    • Patriot Enterprises Inc.
    • Patriot Pros Plumbing, Heating, Air, Electric
    • Patriot Drains
    • Patriot Plumbing and Drains
    Business Management
    • Mr. Javier J Hoggard, President/CEO
    • Ms. Sarah Hoggard, Office Manager
    • Mr. Don, Manager
    Contact Information

    Principal

    • Mr. Javier J Hoggard, President/CEO

    Customer Contact

    • Mr. Javier J Hoggard, President/CEO
    • Ms. Sarah Hoggard, Office Manager
    • Mr. Don, Manager
    Additional Contact Information

    Fax Numbers

    • (303) 814-7753
      Primary Fax

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/19/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In July 2016, they installed a new furnace. In January 2021, after smelling gas in the home, Excel Energy told me the furnace had been improperly installed and the venting to the concentric was installed backwards. As a result, I have had carbon monoxide emissions in the home for nearly 5 years. Three independent HVAC experts have agreed the heat exchanger is cracked and needs to be replaced. It is warranted to 7/26/2036. I have requested the heat exchanger from Patriot Pros and plan to have it installed by a local HVAC company in my area. Due to the very poor workmanship of Patriot Pros, I do not prefer them to install it. I believe they should pay for the installation as well as the $325 I paid to reverse the dangerous venting on 1/28/21. I sent them a letter and they refuse to accept any responsibility and honor the warranty. I am requesting the heat exchanger, any necessary parts for installation and reimbursed payment for the work needed.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    CHARLEEN D

    5 stars

    07/18/2023

    This company is fantastic. Responded immediately to my phone call. Had someone at my door on time as promised. They make you their priority! Never took a break during the install of a new air conditioner. Spent the entire day educating me on the system and everything they were doing! I highly recomend them if you are looking for a thorough job. I have delt with other HVAC companies that did quick fixes and left in a hurry to the next job. NOT these guys! They are great You will feel totally confident when they leave you are going to be fine. They care! They are professional!!

    Local BBB

    BBB Great West + Pacific

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