Customer ReviewsforAmerican Moving
12 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Cindy M
5 stars08/12/2024
Being a realtor, when you find a really good moving company, you have found platinum! American Moving & Storage were amazing, showed up early, automatically put all the rugs down, and had the entire move completed within just a few hours. Absolutely amazing! I will refer them to all my clients. Thanks so much for always being there for me!American Moving Response
08/13/2024
Thank you for the great review. It's been a pleasure being your mover all these years!Review from Mark L
5 stars08/02/2024
***** and ******* were perfect. On time, communicated well, were professional in their work and communication. They worked are, yet carefully to protect our belongings. I highly recommend themAmerican Moving Response
08/03/2024
Hi, thanks for letting us know about the moving experience. It's great to meet you, enjoy your new home!Review from Paul S
5 stars07/31/2024
**************************, ***** and ********* were great! They wrapped and padded everything well and worked very fast and efficiently. We have several large and awkward pieces of furniture, and they moved those with no damage to anything. They even made sure that any furniture placed on our hardwood floors had felt pads on the feet. We appreciated that! ******* has a good eye for furniture placement, and was very helpful in arranging the furniture in our new house. We highly recommend them!American Moving Response
08/01/2024
Thank you for your kind words! We're thrilled to hear that *******, *****, *****, and ********* provided you with efficient and careful service, and we're glad they could help arrange your furniture perfectly in your new home.Review from Giovanni R
5 stars07/13/2024
We've had some decent experience with movers before, but nothing like what we had with American Moving.******* reached out to us immediately to give us the details of the move. Was very informative and very open to questions. The guys that moved us were amazing - courteous, friendly and got everything done super fast. They took extra care with our things and placed everything where it was meant to go at our new place.We were very thoroughly impressed and they will be our go-to moving company from now on when we (inevitably) move again lolAmerican Moving Response
07/14/2024
Hi ********, it was a pleasure to work with you and thank you for the review. It's great to meet you.Review from Aria M
5 stars05/18/2024
This is the 3rd time and again this company was amazing to work with- the move was on time so professionally managed the guys were really nice to work with and everything went like clockwork. Thank you !American Moving Response
05/19/2024
Hi ****, thanks for the great review. We appreciate your business and hope you're enjoying your new home!Review from Bob B
1 star09/28/2023
We hired this American Moving to move us from ** to CO. While the loading met expectations, the delivery failed miserably. From the point of loading our home, we had no proactive communications on the delivery. I would call and leave a message with the move coordinator and wouldnt hear back. I would call the Salesperson/Owner and he would call back but didnt seem to have complete information. The delivery date changed last minute. When the movers arrived at our new home it was in a U-Haul truck and trailer with some of our furnishings strapped to the top of the trailer. The two men who arrived had just driven ***** miles. ***** was no additional crew. ***** was no supervisor. They didnt do a walk-through of our home. They didnt ask questions. They didnt take any steps to PROTECT our new home. When we asked about protection, they responded they didnt have any. They eventually left in the moving truck to buy some. We called American Moving to state our dissatisfaction We were told this is the crew that was available and there was nothing else they could do.My wife and I (both in our 60s) helped carry many of the boxes and directed some of the boxes to be put in the garage to save time due to the small crew. In the end, the unloading took from 11:10am to 9:30pm and the movers left before everything was complete. Several pieces of furniture were damaged and a new carpet soiled from the movers shoes. We will process an insurance claim for the furniture. We hired and paid $15,000 for a professional moving company. This is far from what we received. This was, at best an amateur, unorganized, uncaring delivery of our furnishings (repacked in a smaller U-Haul truck and strapped to the top of a trailer)! If we had known this was the service we'd receive we never would have hired ******/American Moving. Even after requesting to speak to the salesperson/owner of American Moving, he hasnt responded and delegated any interactions to a subordinate.American Moving Response
03/30/2024
We at American Moving & Storage are committed to providing high-quality services and value the feedback of all our customers. We've noted the concerns shared in recent reviews and want to express our dedication to resolving any issues that arise, always aiming for the satisfaction of our clients.We appreciate the feedback provided and are actively implementing changes to enhance our service quality. Every piece of feedback is an opportunity for us to learn and improve.While we cannot discuss specific details due to privacy concerns, we are dedicated to resolving matters in a way that respects both parties' needs and expectations. We believe in fair resolutions and are committed to the principles of customer satisfaction and service excellence.Though direct communication may not be possible in every situation, we remain open to constructive dialogue and are willing to explore all avenues to reach a satisfactory conclusion for everyone involved.For anyone with outstanding concerns, we encourage you to reach out to us directly. Our team is here to listen and work with you to address any issues, aiming for a resolution that is fair and satisfactory.We are grateful for the chance to address and rectify any concerns. Our goal is to ensure that every customer's experience with ********************** & ******************** reflects our high standards of service and customer care.To discuss any specific issues further or if you have additional feedback, please contact us at ************. We look forward to the opportunity to make things right and improve our services for all our customers.Thank you for your feedback and the opportunity to serve you better.Warm regards,American Moving & StorageReview from Robert L
5 stars05/05/2023
Fantastic, quick, and professional. Didnt damage our things or anything at the destination. Highly recommend and would be first choice to use their services again.American Moving Response
05/06/2023
Hello, thank you for the great review. Please call on us anytime, we're happy to help!Review from Brian S
5 stars04/18/2023
Ive used these guys a lot to support my small business, Ill be using them into the future. Highly recommend themReview from Erik H
5 stars04/18/2023
As a busy contractor and active member of my local community I have found myself and my close friends in frequent need of moving services. I have found American Moving to always be super communicative, efficient and careful with personal property. I have been recommending them for many years can confidently say that I will continue to do so!Review from Angela M
5 stars04/17/2023
I had a great experience with this company. The team was on time, courteous and took care of my furniture. The extra attention to detail helped make my move easier. My move included packing and storage.American Moving Response
04/17/2023
Thank you for the great review, we're happy to help!
Customer Review Rating
Average of 12 Customer Reviews
Contact Information
2750 Industrial Ln
Broomfield, CO 80020-1620
Business hours
Today,6:00 AM - 7:00 PM
MMonday | 6:00 AM - 7:00 PM |
---|---|
TTuesday | 6:00 AM - 7:00 PM |
WWednesday | 6:00 AM - 7:00 PM |
ThThursday | 6:00 AM - 7:00 PM |
FFriday | 6:00 AM - 7:00 PM |
SaSaturday | 6:00 AM - 1:00 PM |
SuSunday | Closed |
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