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Find a Location

Merchants Mortgage & Trust Corporation has 1 locations, listed below.

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    Business ProfileforMerchants Mortgage & Trust Corporation

    Loans
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/15/2013

    Years in Business: 62

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Merchants Mortgage & Trust Corporation offers mortgage services.

    Products & Services

    Loans

    Business Details

    Location of This Business
    7400 E Crestline Cir Ste 250, Greenwood Village, CO 80111-3655
    BBB File Opened:
    11/14/1991
    Years in Business:
    62
    Business Started:
    5/4/1962
    Business Incorporated:
    5/4/1962
    Accredited Since:
    3/15/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Gary D. Levine, CEO
    • Ms. Kim Hubbard, Executive Vice President
    • Mr. Justin Land, President
    • Mr. Brent Richter, Executive Vice President of Client Experience
    Contact Information

    Principal

    • Mr. Gary D. Levine, CEO

    Customer Contact

    • Ms. Kim Hubbard, Executive Vice President
    • Mr. Brent Richter, Executive Vice President of Client Experience

    Industry Tip

    BBB Tip: What to consider when researching personal loans

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/28/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    By way of background: I have a loan for $760,500 from Merchants Mortgage and Trust Corporation (DBA Orchard Funding LLC), which covers two side-by-side properties I purchased as flips. On December 31st, 2022, a storm caused multiple trees to fall and damaged both properties. Insurance paid out approximately $112,000 which the Merchants withheld and refused to allow me to use for the repairs of the properties. The properties sat in disrepair, and I was unable to flip the properties. Due to the high interest rate Merchants was charging me, and the significant delay they caused (approximately 9 months of additional holding cost @ $11,000 per month), I couldnt afford to keep the properties. I found a buyer who was willing to purchase both properties at $850,000. Which should have left me with $89,500 after full repayment of Merchants loan. I called my closing title company who informed me they were sent a demand for $841,000. Which didnt at all match the letter I was sent, and was approximately $100,000 more than I owed. there were not even enough funds in the sale price for the house to close once realtor and title fees were included. So the sale was stuck in escrow, due to not having enough funds to close.When I confronted Merchants about their conflicting demand letters, they sent an email with a third conflicting closing number of $832,000 plus fees.Merchants refused to drop the fees or even lower their demand enough for the sale to close. Merchants offered a short sale. Since I did not have the money to add to the sale, I was forced to accept the short sale offer.Later Merchants recanted their "offer" of a short sale, and stated I would have to withdraw a complaint I filed with DFPI and forego all future litigation option in exchange for the short sale.Merchants has delayed the close ********************************************************* to drop my previous DFPI complaint. They are now threatening foreclosure if I don't drop the **** complaint.
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    Customer Reviews

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