Business ProfileforOakwood Homes, LLC

We bought a home with Oakwood just over 2 years ago. In the last 2 years we have had constant electrical issues, pluming problems, and obvious construction problems. In this time span, only part of the problem has been solved. Oakwood, and its subsidiary, Shazam Home Services will ghost you as a the home owner and leave you without an answer for months, only for them to turn around and tell you that it is your problem. Ignoring the fact that it was their poor business practices that left us without an answer. It makes you wonder if the problem would have been covered if they would have been more proactive on their communication. When they did choose to solve a problem, they make you wait months after months after months to communicate with you and solve the problem.Oakwood also has a problem with making up their own policies and then refusing to abide by their made up policies. A broken window in our home was covered by Oakwood after someone came and looked at it. They confirmed that it was due to stress from construction. One month later another window of the same shape and size, on the same wall broke in the same way. Shazam and Oakwood ignored out requests and our attempts to reach out for 4 solid months. When they finally responded they told us it was our problem. When we pushed for answers, they responded A MONTH LATER, telling us that the first window was our problem but they fixed it anyway. When I pushed them to uphold the same standard, they ghosted us for another MONTH. Only to respond to me when I posted a negative review on their sales office for my community.This doesn't even include the fact that they have left our neighborhood halfway developed for the last year, they have added multiple styles of homes causing the image of the neighborhood to become undesirable, they have even failed to provide the amenities they sold us on at the time of purchase. DO NOT BUY WITH OAKWOOD HOMES.