Business ProfileforMountain Breeze Heating & Air, Inc.

Hello,I bought a 707 sq. ft condo with no air conditioning a few years ago. I called Mountain Breeze Heating and Air beginning of July 2022 to get a quote for central air and they had someone named ***** come out, who quoted me $12K, which was a ridiculous high amount for my small condo. During the visit, ***** spent about ***** minutes looking at the furnace and my thermostat. After he left, I noticed the thermostat, hanging by wires off the wall. I thought it was a safety is*** so I called immediately and ***** said it wasn't an is***. The thermostat was securely attached to the wall before he came. It was like pulling teeth to get ***** to come back out to fix this. He finally came out and after he left, I noticed the thermostat loose and cockeyed on the wall. I contacted him again and I was losing patience. I did threaten to file a complaint and *** him if necessary. Finally, after several texts to me that he is no longer interested in doing business with me and that I wasn't a paying customer, he came back out, only because My Dad, who originally gave me Mountain Breeze number and a friend/witness, called Mountain Breeze. Because of his unprofessionalism and incompetency and ridiculous quote , I definitely didn't want to be a customer. ***** came back out and he had told my Dad he was scared to come back out since I was mad(oh brother) so it was awkward. He left in a hurry and after he left, (he secured the thermostat to the wall, FINALLY). I tested the thermostat and NOW the HEAT wasn't working. Everything was working properly before ***** came out. I contacted ***** and asked if he thought the problem was the thermostat or ******* and he said furnace and my dad asked him the same thing and he told my Dad, the problem was the thermostat. ***** is incompetent and now I have to pay another company to fix ***** screwup. I am in the process of finding a company to come out. I would like to be reimbursed by ***** and Mountain Breeze. This took the whole summer.