At-a-glance
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Overview
Products & Services
Business Details
- Location of This Business
- 5889 Greenwood Plaza Blvd Ste 300, Greenwood Vlg, CO 80111-2527
- BBB File Opened:
- 7/26/2010
- Years in Business:
- 16
- Business Started:
- 7/30/2008
- Business Started Locally:
- 7/30/2008
- Business Incorporated:
- 7/30/2008
- Accredited Since:
- 7/30/2010
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Business Management
- Julie Alvarez, Complaint Handler
- Brenda Gonzalez, Director of Operations
- Additional Contact Information
Fax Numbers
- (888) 456-3047Primary Fax
- (888) 456-3047
Customer Complaints
9 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
02/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
15 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Steven R
06/25/2024
Hearing Care Solutions, Inc. Response
06/27/2024
We deeply regret your dissatisfaction with the time its taken for you to receive your hearing aids. After researching, we found that there are 2 parts of your order: the hearing aid devices themselves and the earmolds for your hearing aids. According to our records, the devices were delivered promptly to the office within the 5-7 business day turnaround time; however, there does seem to be a discrepancy with the earmolds. I see that you have been in contact with our ******* Services team to discuss our efforts to resolve this issue and we will continue to work diligently to ensure we can reach a resolution. Our team will be reaching out to you with any updates, please dont hesitate to reach out to ****************************************** or ************** should you require any additional assistance.
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