Business ProfileforElite Hail Systems

Abysmal. Elite had my mustang a total period of about 6 months. I was constantly reassured that Id be happy with the end result but instead had my car absolutely butchered. After initially picking it up after 6 weeks only to find every panel was crooked, trim was missing from my car, the paint was trash (the clear coat came off and water got under it) my interior was filthy and there was overspray EVERYWHERE I took the car back and they had it for an additional 5 months. They missed every deadline, every time Id go in to see progress Id discover new damage on my vehicle and or parts missing (as well as several miles added to my odometer even though the paint shop is about 0.2 miles away from their main building. Thanks.) I finally gave up, picked up my car and their were sorry was a free detail from ****** detailing in ***************** - (highly recommended, **** and **** are super talented and did their best with Elites worst) and a cheque for $500. Now Im left with a car still with a crooked hood, overspray and a poorly installed windshield, a rubbish paint job, wind noise from the wrongfully installed drivers side trim, sagging headliner in my interior, missing interior pieces and a car that I originally had planned on keeping but now honestly would rather it just get stolen and torched. If you care about your vehicle at all and have even the slightest attention to detail DO NOT go here. I picked this shop because of the positive reviews but the standard of work done here turned this whole experience into a nightmare. If for some reason you do go here document everything (photos before and after) examine your vehicle while its clean in a well lit area, pay attention to panel gaps and most of all ensure Elite are one of your insurances preferred shops to deal with (this was my greatest takeaway, elite were out of my network so to speak so after my insurance cut them a cheque for $15K I was on my own)